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    Jellyfin Forum Support Troubleshooting Update Issue

     
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    Update Issue

    Video won't play after update
    Frigate
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    #1
    2024-10-08, 09:34 PM (This post was last modified: 2024-10-08, 09:37 PM by Frigate.)
    Hi everyone.
    My Jellyfin app on Roku smart TV upgraded automatically to a brand new version today. I don't know what version because I can't find it anywhere in the app.
    Now I can't watch certain videos. It starts and then immediately returns to the menu. These are the exact same videos I was watching last night (prior to update) with no issues whatsoever.
    Can anybody point me in the right direction to solve this issue?
    Thanks in advance

    Quick update. I have found the version munber. It is 2.1.6
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    Eddie Spoon
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    #2
    2024-10-08, 09:48 PM (This post was last modified: 2024-10-08, 09:50 PM by Eddie Spoon. Edited 1 time in total.)
    Same issue here as well. 2.1.6 on Roku. Server Windows 10.9.9
    TheDreadPirate
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    #3
    2024-10-08, 09:52 PM (This post was last modified: 2024-10-08, 09:54 PM by TheDreadPirate.)
    Can you post your jellyfin server logs via pastebin?

    When I get home I will power on my Roku and try to replicate the issue, if the issue is with the client and not something else..

    Looks like this is a known issue.

    https://github.com/jellyfin/jellyfin-roku/issues/1975
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    Mit
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    #4
    2024-10-09, 01:27 AM
    Same issue here. Videos will only direct play on rokus since the 2.1.6 update. Transcoding works fine for android app and web browser but causes an error on all 3 rokus in my home that worked fine yesterday.
    TheDreadPirate
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    #5
    2024-10-09, 02:47 AM
    Read my prior post. It is a known issue. A fix has been merged that is scheduled for release on Thursday.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
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