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    Jellyfin Forum Support Troubleshooting Updated Jellyfin to 10.10.1.r01 on my ASUSTOR and now it doesnt work anymore

     
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    Updated Jellyfin to 10.10.1.r01 on my ASUSTOR and now it doesnt work anymore

    Updated Jellyfin to 10.10.1.r01 on my ASUSTOR and now it doesnt work anymore
    goop_
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    Junior Member

    Posts: 7
    Threads: 2
    Joined: 2024 Sep
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    #1
    2024-11-16, 11:39 AM
    Hi.

    Just as the title says.

    Updated Jellyfin to 10.10.1.r01 on my ASUSTOR and now it doesnt work anymore. I just get:

    "This site can’t be reached
    xx.xx.xx.xx refused to connect.
    Try:

    Checking the connection
    Checking the proxy and the firewall
    ERR_CONNECTION_REFUSED

    Like the service isnt running. From what i can see the app in enabled in ADM (Asustor proprietary LinuxOS)

    I have reinstalled both Jellyfin multiple times but also Docker Engine. I have access to my NAS in general and can add and remove files with no issue. I cant give you a log because i cant access Jellyfin in any way...
    TheDreadPirate
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    Community Moderator

    Posts: 15,375
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    Joined: 2023 Jun
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    Country:United States
    #2
    2024-11-16, 08:38 PM
    If you have access to the file system, specifically where you mounted /config, you can get the logs directly from there. /config/log
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
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