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    Jellyfin Forum Support Troubleshooting Upgraded server to 10.10.3 and Jellyfin Desktop app doesn't play video

     
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    Upgraded server to 10.10.3 and Jellyfin Desktop app doesn't play video

    Upgraded server to 10.10.3 and Jellyfin Desktop app doesn't play video
    cjnug
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    #1
    2024-12-15, 12:19 AM
    After upgrading the server to 10.10.3, I can no longer play video. What happens is I try clicking on a video but it doesn't do anything most of the time. There have been times where the audio will play, but the video player doesn't actually play. This has only been an issue since the update, but I am unsure what the issue is. The app is version 1.11.1. Is anyone able to help me? Thanks!
    alleycat
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    #2
    2024-12-15, 03:40 AM
    (2024-12-15, 12:19 AM)cjnug Wrote: After upgrading the server to 10.10.3, I can no longer play video. What happens is I try clicking on a video but it doesn't do anything most of the time. There have been times where the audio will play, but the video player doesn't actually play. This has only been an issue since the update, but I am unsure what the issue is. The app is version 1.11.1. Is anyone able to help me? Thanks!

    Have you tried this  also?

    https://forum.jellyfin.org/t-solved-upgr...10-1-issue
    Jellyfin 10.10.7 (bare metal)
    Ubuntu 24.04.2 LTS, OS 1TB NVMe
    Dell OptiPlex 7050 Intel i7-6700 32GB ram
    Intel Arc A310 ELF
    Storage: TrueNas Mini R Raidz2 45 TiB (Samba shares)
    Gateway: PFsense/HAproxy

    nxl4
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    Joined: 2024 May
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    Country:United States
    #3
    2024-12-15, 01:57 PM
    Unfortunately, I'm in the same boat. I can get videos to play intermittently through the web login. But, that freezes most of the time too. None of the Android clients on my mobile devices will play videos at all. All new behavior since the upgrade.
    TheDreadPirate
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    Community Moderator

    Posts: 15,375
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    Country:United States
    #4
    2024-12-15, 07:04 PM (This post was last modified: 2024-12-15, 07:04 PM by TheDreadPirate.)
    Can you share your Jellyfin log via pastebin?

    And the specs of your server. Hardware and OS.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
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