• Login
  • Register
  • Login Register
    Login
    Username/Email:
    Password:
    Or login with a social network below
  • Forum
  • Website
  • GitHub
  • Status
  • Translation
  • Features
  • Team
  • Rules
  • Help
  • Feeds
User Links
  • Login
  • Register
  • Login Register
    Login
    Username/Email:
    Password:
    Or login with a social network below

    Useful Links Forum Website GitHub Status Translation Features Team Rules Help Feeds
    Jellyfin Forum Support Troubleshooting Networking & Access user name and password

    Pages (2): 1 2 Next »

     
    • 0 Vote(s) - 0 Average

    user name and password

    Can't log in
    rmrav48
    Offline

    Junior Member

    Posts: 4
    Threads: 2
    Joined: 2024 Apr
    Reputation: 0
    #1
    2024-04-05, 02:50 PM
    I'm a brand new user on a Windows PC. When I installed Jellyfin, I was not asked for a username and password. But when I try to use the software, it asks me for that info. Is there a way to go back to my set up to create my credentials? Thanks.
    TheDreadPirate
    Offline

    Community Moderator

    Posts: 15,375
    Threads: 10
    Joined: 2023 Jun
    Reputation: 460
    Country:United States
    #2
    2024-04-05, 02:56 PM (This post was last modified: 2024-04-05, 02:57 PM by TheDreadPirate. Edited 1 time in total.)
    Did you install the server or the desktop client? If you're certain you installed the server, did you ever have Jellyfin installed on this PC in the past?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    rmrav48
    Offline

    Junior Member

    Posts: 4
    Threads: 2
    Joined: 2024 Apr
    Reputation: 0
    #3
    2024-04-05, 03:01 PM
    I thought I installed the server -- but I guess I'm not sure. I tried Jellyfin a day ago and uninstalled it, but I didn't have a username and PW then either. Thought I'd try it again. I went to https://repo.jellyfin.org/?path=/server/...able/amd64 and downloaded jellyfin_10.8.13_windows-x64.exe. Thanks for helping out.
    TheDreadPirate
    Offline

    Community Moderator

    Posts: 15,375
    Threads: 10
    Joined: 2023 Jun
    Reputation: 460
    Country:United States
    #4
    2024-04-05, 03:08 PM
    Ok. Just making sure. We had someone the other day install Jellyfin Media Player and not the server.

    I don't have access to my PC at the moment, so going from memory. Stop your Jellyfin server from the system tray icon .Check in this directory for system.xml

    C:\ProgramData\Jellyfin\Server\

    I can't remember if it is in this directory or sub directory. In system.xml there will be a line called "IsStartupWizardComplete". It is probably true right now. Change it to false. Save. Start Jellyfin from the system tray. It SHOULD show you the setup wizard, including creating the first account.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    rmrav48
    Offline

    Junior Member

    Posts: 4
    Threads: 2
    Joined: 2024 Apr
    Reputation: 0
    #5
    2024-04-05, 03:17 PM
    Thanks. Worked perfectly. I so appreciate the help.
    giantporpoise
    Offline

    Junior Member

    Posts: 1
    Threads: 0
    Joined: 2024 Aug
    Reputation: 0
    Country:United States
    #6
    2024-08-07, 05:14 AM
    (2024-04-05, 03:08 PM)TheDreadPirate Wrote: Ok.  Just making sure. We had someone the other day install Jellyfin Media Player and not the server.

    I don't have access to my PC at the moment, so going from memory.  Stop your Jellyfin server from the system tray icon .Check in this directory for system.xml

    C:\ProgramData\Jellyfin\Server\

    I can't remember if it is in this directory or sub directory. In system.xml there will be a line called "IsStartupWizardComplete". It is probably true right now. Change it to false. Save. Start Jellyfin from the system tray. It SHOULD show you the setup wizard, including creating the first account.

    Is there a way to do this on MacOS? I have exactly the same problem and no idea where to find system.xml
    Any help appreciated.
    Used to be able to use JF on my old mac no sweat... this new one is a 2023 MacBook Pro 16 on Apple Silicon running Sonoma 14.5 and I cannot get passed any of the login "wrong password" or try to reset password "try again on your home network" messages bs.
    Looking for someone on Mac who has this solved.

    Blessings
    TheDreadPirate
    Offline

    Community Moderator

    Posts: 15,375
    Threads: 10
    Joined: 2023 Jun
    Reputation: 460
    Country:United States
    #7
    2024-08-07, 01:14 PM
    Check in ~/.config/jellyfin/.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    hdjv
    Offline

    Junior Member

    Posts: 6
    Threads: 1
    Joined: 2023 Sep
    Reputation: 0
    #8
    2024-08-20, 04:28 PM
    (2024-04-05, 03:08 PM)TheDreadPirate Wrote: Ok.  Just making sure. We had someone the other day install Jellyfin Media Player and not the server.

    I don't have access to my PC at the moment, so going from memory.  Stop your Jellyfin server from the system tray icon .Check in this directory for system.xml

    C:\ProgramData\Jellyfin\Server\

    I can't remember if it is in this directory or sub directory. In system.xml there will be a line called "IsStartupWizardComplete". It is probably true right now. Change it to false. Save. Start Jellyfin from the system tray. It SHOULD show you the setup wizard, including creating the first account.


    How does one "Change it to false"? I think I'm having a similar issue as I can't log in after reinstalling the server files. I'm pretty dense when it comes to this kind of stuff...

    Thank you
    Efficient_Good_5784
    Offline

    Community Moderator

    Posts: 1,167
    Threads: 3
    Joined: 2023 Jun
    Reputation: 50
    #9
    2024-08-20, 04:38 PM
    (2024-08-20, 04:28 PM)hdjv Wrote: How does one "Change it to false"? I think I'm having a similar issue as I can't log in after reinstalling the server files. I'm pretty dense when it comes to this kind of stuff...

    Thank you

    You need to use a text editor. Just rename the extension to .txt (to open on Windows' notepad app) and back to .xml when done.
    hdjv
    Offline

    Junior Member

    Posts: 6
    Threads: 1
    Joined: 2023 Sep
    Reputation: 0
    #10
    2024-08-20, 04:50 PM (This post was last modified: 2024-08-20, 05:06 PM by hdjv. Edited 1 time in total.)
    Thanks for the response.

    However, I wasn't able to find any line containing "IsStartupWizardComplete". Happen to have any more insight??

    Essentially I was having some issues and figured a clean reinstall of the server would be the best option but now that I have everything reinstalled, I can no longer sign in using the username or password that I previously set up. And that's pretty much where I stand.


    Edit: Disregard. Somehow it's fixed itself.
    Pages (2): 1 2 Next »

    « Next Oldest | Next Newest »

    Users browsing this thread: 1 Guest(s)


    • View a Printable Version
    • Subscribe to this thread
    Forum Jump:

    Home · Team · Help · Contact
    © Designed by D&D - Powered by MyBB
    L


    Jellyfin

    The Free Software Media System

    Linear Mode
    Threaded Mode