2026-01-02, 11:54 AM
Hi All, I need help.
I've only just managed to get Jellyfin working again after months of installing, unisntalling, updating, deleting folders, etc. I say working, as I have been able to access and set the server up, but only over the local network, and only over one of the 4 ports I've mapped.
The issue is that I cannot access Libraries or the Admin Dashboard, when I try and open they just spin indefinately.
I think I'm running version 10.11.5.r01
It's installed from the Asustor App central, so uses Docker.
I would paste the version, etc from the Admin Dashboard, but just like my libraries it never finishes loading. I can't even search. Sometimes even the home screen doesn't load.
If I do manage to get the home page to load I can play media off it, and it's fine for a minute at a time. Long puases or buffering after 40-60 seconds.
I see some weird stuff in the logs, but the NAS is running fine (CPU at <20% usage, Memory <50%, Jellyfin process sleeping, no CPU use, <200MB memory Use)
[09:28:25] [INF] [9] MediaBrowser.MediaEncoding.Encoder.MediaEncoder: FFmpeg: /usr/lib/jellyfin-ffmpeg/ffmpeg
[09:28:25] [INF] [9] Emby.Server.Implementations.ApplicationHost: ServerId: f4f99f745d5748988c8e46cbc15c47a7
[09:28:25] [INF] [9] Emby.Server.Implementations.ApplicationHost: Core startup complete
[09:28:25] [INF] [9] Main: Startup complete 0:01:24.4388452
[09:45:47] [WRN] [18] Microsoft.AspNetCore.Server.Kestrel: As of "01/02/2026 09:45:28 +00:00", the heartbeat has been running for "00:00:01.5169398" which is longer than "00:00:01". This could be caused by thread pool starvation.
[09:48:32] [WRN] [18] Microsoft.AspNetCore.Server.Kestrel: As of "01/02/2026 09:48:31 +00:00", the heartbeat has been running for "00:01:04.5621165" which is longer than "00:00:01". This could be caused by thread pool starvation.
[10:32:46] [WRN] [18] Microsoft.AspNetCore.Server.Kestrel: As of "01/02/2026 10:32:41 +00:00", the heartbeat has been running for "00:00:02.9198636" which is longer than "00:00:01". This could be caused by thread pool starvation.
[11:35:00] [INF] [24] Emby.Server.Implementations.HttpServer.WebSocketManager: WS 172.17.0.1 request
[11:35:27] [WRN] [25] Microsoft.EntityFrameworkCore.Query: The query uses a row limiting operator ('Skip'/'Take') without an 'OrderBy' operator. This may lead to unpredictable results. If the 'Distinct' operator is used after 'OrderBy', then make sure to use the 'OrderBy' operator after 'Distinct' as the ordering would otherwise get erased.
[11:38:04] [WRN] [18] Microsoft.AspNetCore.Server.Kestrel: As of "01/02/2026 11:38:03 +00:00", the heartbeat has been running for "00:00:01.2084551" which is longer than "00:00:01". This could be caused by thread pool starvation.
[11:41:06] [INF] [9] Jellyfin.Api.Helpers.MediaInfoHelper: User policy for OnyxAmadeus. EnablePlaybackRemuxing: True EnableVideoPlaybackTranscoding: True EnableAudioPlaybackTranscoding: True
[11:42:06] [INF] [9] MediaBrowser.MediaEncoding.Transcoding.TranscodeManager: /usr/lib/jellyfin-ffmpeg/ffmpeg -analyzeduration 200M -probesize 1G -fflags +genpts -i file:"/media/TV Shows/Dexter Resurrection/dexter.resurrection.s01e04.1080p.web.h264-successfulcrab[EZTVx.to].mkv" -map_metadata -1 -map_chapters -1 -threads 0 -map 0:0 -map 0:1 -map -0:s -codec:v:0 copy -bsf:v h264_mp4toannexb -start_at_zero -codec:a:0 libfdk_aac -ac 2 -ab 256000 -af "volume=2" -copyts -avoid_negative_ts disabled -max_muxing_queue_size 2048 -f hls -max_delay 5000000 -hls_time 6 -hls_segment_type fmp4 -hls_fmp4_init_filename "0ead4c0083a5859368a5441202b92a2b-1.mp4" -start_number 0 -hls_segment_filename "/cache/transcodes/0ead4c0083a5859368a5441202b92a2b%d.mp4" -hls_playlist_type vod -hls_list_size 0 -hls_segment_options movflags=+frag_discont -y "/cache/transcodes/0ead4c0083a5859368a5441202b92a2b.m3u8"
mpp[1748]: mpp_soc: open /proc/device-tree/compatible error
mpp[1748]: mpp_platform: can not found match soc name:
mpp[1748]: mpp_rt: can NOT found any allocator
[11:42:30] [ERR] [38] Jellyfin.Database.Implementations.JellyfinDbContext: Error trying to save changes.
Microsoft.EntityFrameworkCore.DbUpdateConcurrencyException: The database operation was expected to affect 1 row(s), but actually affected 0 row(s); data may have been modified or deleted since entities were loaded. See https://go.microsoft.com/fwlink/?LinkId=527962 for information on understanding and handling optimistic concurrency exceptions.
at Microsoft.EntityFrameworkCore.Update.AffectedCountModificationCommandBatch.ThrowAggregateUpdateConcurrencyExceptionAsync(RelationalDataReader reader, Int32 commandIndex, Int32 expectedRowsAffected, Int32 rowsAffected, CancellationToken cancellationToken)
at Microsoft.EntityFrameworkCore.Update.AffectedCountModificationCommandBatch.ConsumeResultSetWithRowsAffectedOnlyAsync(Int32 commandIndex, RelationalDataReader reader, CancellationToken cancellationToken)
at Microsoft.EntityFrameworkCore.Update.AffectedCountModificationCommandBatch.ConsumeAsync(RelationalDataReader reader, CancellationToken cancellationToken)
at Microsoft.EntityFrameworkCore.Update.ReaderModificationCommandBatch.ExecuteAsync(IRelationalConnection connection, CancellationToken cancellationToken)
at Microsoft.EntityFrameworkCore.Update.ReaderModificationCommandBatch.ExecuteAsync(IRelationalConnection connection, CancellationToken cancellationToken)
at Microsoft.EntityFrameworkCore.Update.Internal.BatchExecutor.ExecuteAsync(IEnumerable
at Microsoft.EntityFrameworkCore.Update.Internal.BatchExecutor.ExecuteAsync(IEnumerable
at Microsoft.EntityFrameworkCore.ChangeTracking.Internal.StateManager.SaveChangesAsync(IList
at Jellyfin.Database.Implementations.JellyfinDbContext.SaveChangesAsync(Boolean acceptAllChangesOnSuccess, CancellationToken cancellationToken)
[11:45:02] [WRN] [18] Microsoft.AspNetCore.Server.Kestrel: As of "01/02/2026 11:45:01 +00:00", the heartbeat has been running for "00:00:29.6303977" which is longer than "00:00:01". This could be caused by thread pool starvation.
I've only just managed to get Jellyfin working again after months of installing, unisntalling, updating, deleting folders, etc. I say working, as I have been able to access and set the server up, but only over the local network, and only over one of the 4 ports I've mapped.
The issue is that I cannot access Libraries or the Admin Dashboard, when I try and open they just spin indefinately.
I think I'm running version 10.11.5.r01
It's installed from the Asustor App central, so uses Docker.
I would paste the version, etc from the Admin Dashboard, but just like my libraries it never finishes loading. I can't even search. Sometimes even the home screen doesn't load.
If I do manage to get the home page to load I can play media off it, and it's fine for a minute at a time. Long puases or buffering after 40-60 seconds.
I see some weird stuff in the logs, but the NAS is running fine (CPU at <20% usage, Memory <50%, Jellyfin process sleeping, no CPU use, <200MB memory Use)
[09:28:25] [INF] [9] MediaBrowser.MediaEncoding.Encoder.MediaEncoder: FFmpeg: /usr/lib/jellyfin-ffmpeg/ffmpeg
[09:28:25] [INF] [9] Emby.Server.Implementations.ApplicationHost: ServerId: f4f99f745d5748988c8e46cbc15c47a7
[09:28:25] [INF] [9] Emby.Server.Implementations.ApplicationHost: Core startup complete
[09:28:25] [INF] [9] Main: Startup complete 0:01:24.4388452
[09:45:47] [WRN] [18] Microsoft.AspNetCore.Server.Kestrel: As of "01/02/2026 09:45:28 +00:00", the heartbeat has been running for "00:00:01.5169398" which is longer than "00:00:01". This could be caused by thread pool starvation.
[09:48:32] [WRN] [18] Microsoft.AspNetCore.Server.Kestrel: As of "01/02/2026 09:48:31 +00:00", the heartbeat has been running for "00:01:04.5621165" which is longer than "00:00:01". This could be caused by thread pool starvation.
[10:32:46] [WRN] [18] Microsoft.AspNetCore.Server.Kestrel: As of "01/02/2026 10:32:41 +00:00", the heartbeat has been running for "00:00:02.9198636" which is longer than "00:00:01". This could be caused by thread pool starvation.
[11:35:00] [INF] [24] Emby.Server.Implementations.HttpServer.WebSocketManager: WS 172.17.0.1 request
[11:35:27] [WRN] [25] Microsoft.EntityFrameworkCore.Query: The query uses a row limiting operator ('Skip'/'Take') without an 'OrderBy' operator. This may lead to unpredictable results. If the 'Distinct' operator is used after 'OrderBy', then make sure to use the 'OrderBy' operator after 'Distinct' as the ordering would otherwise get erased.
[11:38:04] [WRN] [18] Microsoft.AspNetCore.Server.Kestrel: As of "01/02/2026 11:38:03 +00:00", the heartbeat has been running for "00:00:01.2084551" which is longer than "00:00:01". This could be caused by thread pool starvation.
[11:41:06] [INF] [9] Jellyfin.Api.Helpers.MediaInfoHelper: User policy for OnyxAmadeus. EnablePlaybackRemuxing: True EnableVideoPlaybackTranscoding: True EnableAudioPlaybackTranscoding: True
[11:42:06] [INF] [9] MediaBrowser.MediaEncoding.Transcoding.TranscodeManager: /usr/lib/jellyfin-ffmpeg/ffmpeg -analyzeduration 200M -probesize 1G -fflags +genpts -i file:"/media/TV Shows/Dexter Resurrection/dexter.resurrection.s01e04.1080p.web.h264-successfulcrab[EZTVx.to].mkv" -map_metadata -1 -map_chapters -1 -threads 0 -map 0:0 -map 0:1 -map -0:s -codec:v:0 copy -bsf:v h264_mp4toannexb -start_at_zero -codec:a:0 libfdk_aac -ac 2 -ab 256000 -af "volume=2" -copyts -avoid_negative_ts disabled -max_muxing_queue_size 2048 -f hls -max_delay 5000000 -hls_time 6 -hls_segment_type fmp4 -hls_fmp4_init_filename "0ead4c0083a5859368a5441202b92a2b-1.mp4" -start_number 0 -hls_segment_filename "/cache/transcodes/0ead4c0083a5859368a5441202b92a2b%d.mp4" -hls_playlist_type vod -hls_list_size 0 -hls_segment_options movflags=+frag_discont -y "/cache/transcodes/0ead4c0083a5859368a5441202b92a2b.m3u8"
mpp[1748]: mpp_soc: open /proc/device-tree/compatible error
mpp[1748]: mpp_platform: can not found match soc name:
mpp[1748]: mpp_rt: can NOT found any allocator
[11:42:30] [ERR] [38] Jellyfin.Database.Implementations.JellyfinDbContext: Error trying to save changes.
Microsoft.EntityFrameworkCore.DbUpdateConcurrencyException: The database operation was expected to affect 1 row(s), but actually affected 0 row(s); data may have been modified or deleted since entities were loaded. See https://go.microsoft.com/fwlink/?LinkId=527962 for information on understanding and handling optimistic concurrency exceptions.
at Microsoft.EntityFrameworkCore.Update.AffectedCountModificationCommandBatch.ThrowAggregateUpdateConcurrencyExceptionAsync(RelationalDataReader reader, Int32 commandIndex, Int32 expectedRowsAffected, Int32 rowsAffected, CancellationToken cancellationToken)
at Microsoft.EntityFrameworkCore.Update.AffectedCountModificationCommandBatch.ConsumeResultSetWithRowsAffectedOnlyAsync(Int32 commandIndex, RelationalDataReader reader, CancellationToken cancellationToken)
at Microsoft.EntityFrameworkCore.Update.AffectedCountModificationCommandBatch.ConsumeAsync(RelationalDataReader reader, CancellationToken cancellationToken)
at Microsoft.EntityFrameworkCore.Update.ReaderModificationCommandBatch.ExecuteAsync(IRelationalConnection connection, CancellationToken cancellationToken)
at Microsoft.EntityFrameworkCore.Update.ReaderModificationCommandBatch.ExecuteAsync(IRelationalConnection connection, CancellationToken cancellationToken)
at Microsoft.EntityFrameworkCore.Update.Internal.BatchExecutor.ExecuteAsync(IEnumerable
1 commandBatches, IRelationalConnection connection, CancellationToken cancellationToken)
at Microsoft.EntityFrameworkCore.Update.Internal.BatchExecutor.ExecuteAsync(IEnumerable1 commandBatches, IRelationalConnection connection, CancellationToken cancellationToken)at Microsoft.EntityFrameworkCore.Update.Internal.BatchExecutor.ExecuteAsync(IEnumerable
1 commandBatches, IRelationalConnection connection, CancellationToken cancellationToken)
at Microsoft.EntityFrameworkCore.Storage.RelationalDatabase.SaveChangesAsync(IList1 entries, CancellationToken cancellationToken)at Microsoft.EntityFrameworkCore.ChangeTracking.Internal.StateManager.SaveChangesAsync(IList
1 entriesToSave, CancellationToken cancellationToken)
at Microsoft.EntityFrameworkCore.ChangeTracking.Internal.StateManager.SaveChangesAsync(StateManager stateManager, Boolean acceptAllChangesOnSuccess, CancellationToken cancellationToken)
at Microsoft.EntityFrameworkCore.DbContext.SaveChangesAsync(Boolean acceptAllChangesOnSuccess, CancellationToken cancellationToken)
at Jellyfin.Database.Implementations.JellyfinDbContext.<>c__DisplayClass62_0.<<SaveChangesAsync>b__0>d.MoveNext()
--- End of stack trace from previous location ---
at Jellyfin.Database.Implementations.Locking.NoLockBehavior.OnSaveChangesAsync(JellyfinDbContext context, Func1 saveChanges)at Jellyfin.Database.Implementations.JellyfinDbContext.SaveChangesAsync(Boolean acceptAllChangesOnSuccess, CancellationToken cancellationToken)
[11:45:02] [WRN] [18] Microsoft.AspNetCore.Server.Kestrel: As of "01/02/2026 11:45:01 +00:00", the heartbeat has been running for "00:00:29.6303977" which is longer than "00:00:01". This could be caused by thread pool starvation.