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    Jellyfin Forum Support Troubleshooting Video HDR to SDR tonemap not working

     
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    Video HDR to SDR tonemap not working

    wolf174
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    Junior Member

    Posts: 5
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    Joined: 2024 Feb
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    Country:Afghanistan
    #1
    2024-02-14, 02:32 PM
    Hello

    [*]The version of Jellyfin you are running: 10.8.13

    [*]Your installation method and platform: Debian Linux

    [*]A brief description of the issue as your thread subject, using the description for additional important context only if required:
    [*]HDR to SDR playback infinity loading, playing SDR videos works fine,

    [*]A full explanation of what is happening, versus what you expect to happen
    [*]Video is infinite loading, and when i disable tone mapping it plays fine

    [*]What client(s) you are using and how the issue manifests
    [*]Web

    [*]Any other context you might think is relevant
    i"m using a AMD APU: amd ryzen 7 4700u

    if any more information is required, request it and i will supply it if possible
    TheDreadPirate
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    Posts: 15,374
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    Joined: 2023 Jun
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    Country:United States
    #2
    2024-02-14, 05:22 PM
    Did you follow our AMD setup guide?

    https://jellyfin.org/docs/general/admini...linux-host

    Step 5 addresses setting up tone mapping. "Install the ROCm OpenCL runtime on host"
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    wolf174
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    Country:Afghanistan
    #3
    2024-02-14, 09:54 PM
    Yeah I did, and both commands to test if it works returns the expected value given by the guide
    TheDreadPirate
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    Community Moderator

    Posts: 15,374
    Threads: 10
    Joined: 2023 Jun
    Reputation: 460
    Country:United States
    #4
    2024-02-14, 09:59 PM
    Which option are you selecting for hardware acceleration? AMD AMF or VAAPI?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    wolf174
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    Junior Member

    Posts: 5
    Threads: 2
    Joined: 2024 Feb
    Reputation: 0
    Country:Afghanistan
    #5
    2024-02-15, 12:50 AM (This post was last modified: 2024-02-15, 12:50 AM by wolf174.)
    I'm using VAAPI, tested on my intel laptop (jellyfin server on the laptop) and there tonemaping works fine, so i can rule out the source file
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