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    Jellyfin Forum Support Troubleshooting Windows 11 with AMD AMF

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    Windows 11 with AMD AMF

    Windows 11 with AMD AMF
    chicri
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    Country:Philippines
    #1
    2024-01-14, 09:04 AM (This post was last modified: 2024-01-14, 09:19 AM by chicri. Edited 2 times in total.)
    hi guys just need some info if this configuration is supported? I have a 7800xt with windows 11 and trying to run it with AMD AMF. I'm getting this error if I use the AMD AMF option. Videos wont play on my phone and browser, if I turn off acceleration it does work but its using the cpu 100% =/

    EDIT: I think its something with HEVC and/or HDR videos I wanted to play. Other videos without HEVC or HDR does work.

    Quote:ffmpeg version 5.1.4-Jellyfin Copyright © 2000-2023 the FFmpeg developers
      built with gcc 12-win32 (GCC)
      configuration: --prefix=/opt/ffmpeg --arch=x86_64 --target-os=mingw32 --cross-prefix=x86_64-w64-mingw32- --pkg-config=pkg-config --pkg-config-flags=--static --extra-libs='-lfftw3f -lstdc++' --extra-cflags=-DCHROMAPRINT_NODLL --extra-version=Jellyfin --disable-ffplay --disable-debug --disable-doc --disable-sdl2 --disable-ptx-compression --disable-w32threads --enable-pthreads --enable-shared --enable-lto --enable-gpl --enable-version3 --enable-schannel --enable-iconv --enable-libxml2 --enable-zlib --enable-lzma --enable-gmp --enable-chromaprint --enable-libfreetype --enable-libfribidi --enable-libfontconfig --enable-libass --enable-libbluray --enable-libmp3lame --enable-libopus --enable-libtheora --enable-libvorbis --enable-libopenmpt --enable-libwebp --enable-libvpx --enable-libzimg --enable-libx264 --enable-libx265 --enable-libsvtav1 --enable-libdav1d --enable-libfdk-aac --enable-opencl --enable-dxva2 --enable-d3d11va --enable-amf --enable-libmfx --enable-ffnvcodec --enable-cuda --enable-cuda-llvm --enable-cuvid --enable-nvdec --enable-nvenc
      libavutil      57. 28.100 / 57. 28.100
      libavcodec    59. 37.100 / 59. 37.100
      libavformat    59. 27.100 / 59. 27.100
      libavdevice    59.  7.100 / 59.  7.100
      libavfilter    8. 44.100 /  8. 44.100
      libswscale      6.  7.100 /  6.  7.100
      libswresample  4.  7.100 /  4.  7.100
      libpostproc    56.  6.100 / 56.  6.100
    [AVHWDeviceContext @ 000002b20e9f8800] Using device 1002:747e (AMD Radeon RX 7800 XT).
    [AVHWDeviceContext @ 000002b20e9fb800] No matching devices found.
    Device creation failed: -19.
    Failed to set value 'opencl=ocl@dx11' for option 'init_hw_device': No such device
    Error parsing global options: No such device
    TheDreadPirate
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    #2
    2024-01-14, 05:11 PM
    Follow this guide. There are additional steps after installing Jellyfin to get transcoding to work properly.

    https://jellyfin.org/docs/general/admini...ows-setups
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    chicri
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    #3
    2024-01-15, 03:07 PM
    I did try to follow this prior to posting. Nevertheless I tried again the steps.

    Clean install latest drivers
    Use hardware graphics adapters for all Remote Desktop Services sessions - Disabled
    Reboot
    Enable AMD AMF in Jellyfin

    I got this popup message after playing a video on the browser

    Playback Error
    This client isn't compatible with the media and the server isn't sending a compatible media format.

    and same error as above


    .txt   Log.txt (Size: 11.84 KB / Downloads: 55)
    TheDreadPirate
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    #4
    2024-01-15, 03:43 PM
    Can you show me screenshots of Dashboard > Playback? What codecs are checked?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    chicri
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    #5
    2024-01-16, 09:08 AM
    attaching screenshot


    Attached Files Thumbnail(s)
       
    TheDreadPirate
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    Posts: 15,375
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    Country:United States
    #6
    2024-01-16, 01:26 PM
    AMF should work in Windows, but as a workaround what happens when you select VAAPI?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    chicri
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    Posts: 9
    Threads: 1
    Joined: 2023 Dec
    Reputation: 0
    Country:Philippines
    #7
    2024-01-17, 07:13 AM
    Its just using the cpu 100% if I use VAAPI
    nyanmisaka
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    #8
    2024-01-17, 09:36 AM (This post was last modified: 2024-01-17, 09:46 AM by nyanmisaka. Edited 1 time in total.)
    Can you run these commands and share the output?

    1. clinfo

    2. ffmpeg -init_hw_device d3d11va=dx11:,vendor=0x1002 -init_hw_device opencl=ocl@dx11 (in Jellyfin server folder)
    chicri
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    #9
    2024-01-17, 11:19 AM
    PS C:\Program Files\Jellyfin\Server> clinfo
    Number of platforms:                            1
      Platform Profile:                              FULL_PROFILE
      Platform Version:                              OpenCL 2.1 AMD-APP (3584.0)
      Platform Name:                                AMD Accelerated Parallel Processing
      Platform Vendor:                              Advanced Micro Devices, Inc.
      Platform Extensions:                          cl_khr_icd cl_khr_d3d10_sharing cl_khr_d3d11_sharing cl_khr_dx9_media_sharing cl_amd_event_callback cl_amd_offline_devices


      Platform Name:                                AMD Accelerated Parallel Processing
    Number of devices:                              1
      Device Type:                                  CL_DEVICE_TYPE_GPU
      Vendor ID:                                    1002h
      Board name:                                    AMD Radeon RX 7800 XT
      Device Topology:                              PCI[ B#12, D#0, F#0 ]
      Max compute units:                            30
      Max work items dimensions:                    3
        Max work items[0]:                          1024
        Max work items[1]:                          1024
        Max work items[2]:                          1024
      Max work group size:                          256
      Preferred vector width char:                  4
      Preferred vector width short:                  2
      Preferred vector width int:                    1
      Preferred vector width long:                  1
      Preferred vector width float:                  1
      Preferred vector width double:                1
      Native vector width char:                      4
      Native vector width short:                    2
      Native vector width int:                      1
      Native vector width long:                      1
      Native vector width float:                    1
      Native vector width double:                    1
      Max clock frequency:                          2254Mhz
      Address bits:                                  64
      Max memory allocation:                        14588628172
      Image support:                                Yes
      Max number of images read arguments:          128
      Max number of images write arguments:          64
      Max image 2D width:                            16384
      Max image 2D height:                          16384
      Max image 3D width:                            2048
      Max image 3D height:                          2048
      Max image 3D depth:                            2048
      Max samplers within kernel:                    16
      Max size of kernel argument:                  1024
      Alignment (bits) of base address:              2048
      Minimum alignment (bytes) for any datatype:    128
      Single precision floating point capability
        Denorms:                                    Yes
        Quiet NaNs:                                  Yes
        Round to nearest even:                      Yes
        Round to zero:                              Yes
        Round to +ve and infinity:                  Yes
        IEEE754-2008 fused multiply-add:            Yes
      Cache type:                                    Read/Write
      Cache line size:                              64
      Cache size:                                    16384
      Global memory size:                            17163091968
      Constant buffer size:                          14588628172
      Max number of constant args:                  8
      Local memory type:                            Scratchpad
      Local memory size:                            65536
      Max pipe arguments:                            16
      Max pipe active reservations:                  16
      Max pipe packet size:                          1703726284
      Max global variable size:                      13129765120
      Max global variable preferred total size:      17163091968
      Max read/write image args:                    64
      Max on device events:                          1024
      Queue on device max size:                      8388608
      Max on device queues:                          1
      Queue on device preferred size:                262144
      SVM capabilities:
        Coarse grain buffer:                        Yes
        Fine grain buffer:                          Yes
        Fine grain system:                          No
        Atomics:                                    No
      Preferred platform atomic alignment:          0
      Preferred global atomic alignment:            0
      Preferred local atomic alignment:              0
      Kernel Preferred work group size multiple:    32
      Error correction support:                      0
      Unified memory for Host and Device:            0
      Profiling timer resolution:                    1
      Device endianess:                              Little
      Available:                                    Yes
      Compiler available:                            Yes
      Execution capabilities:
        Execute OpenCL kernels:                      Yes
        Execute native function:                    No
      Queue on Host properties:
        Out-of-Order:                                No
        Profiling :                                  Yes
      Queue on Device properties:
        Out-of-Order:                                Yes
        Profiling :                                  Yes
      Platform ID:                                  00007FFE0EE33000
      Name:                                          gfx1101
      Vendor:                                        Advanced Micro Devices, Inc.
      Device OpenCL C version:                      OpenCL C 2.0
      Driver version:                                3584.0 (PAL,LC)
      Profile:                                      FULL_PROFILE
      Version:                                      OpenCL 2.0 AMD-APP (3584.0)
      Extensions:                                    cl_khr_fp64 cl_khr_global_int32_base_atomics cl_khr_global_int32_extended_atomics cl_khr_local_int32_base_atomics cl_khr_local_int32_extended_atomics cl_khr_int64_base_atomics cl_khr_int64_extended_atomics cl_khr_3d_image_writes cl_khr_byte_addressable_store cl_khr_fp16 cl_khr_gl_sharing cl_amd_device_attribute_query cl_amd_media_ops cl_amd_media_ops2 cl_khr_d3d10_sharing cl_khr_d3d11_sharing cl_khr_dx9_media_sharing cl_khr_image2d_from_buffer cl_khr_subgroups cl_khr_gl_event cl_khr_depth_images cl_khr_mipmap_image cl_khr_mipmap_image_writes cl_amd_copy_buffer_p2p cl_amd_planar_yuv


    PS C:\Program Files\Jellyfin\Server> .\ffmpeg.exe -init_hw_device d3d11va=dx11:,vendor=0x1002 -init_hw_device opencl=ocl@dx11
    ffmpeg version 5.1.4-Jellyfin Copyright © 2000-2023 the FFmpeg developers
      built with gcc 12-win32 (GCC)
      configuration: --prefix=/opt/ffmpeg --arch=x86_64 --target-os=mingw32 --cross-prefix=x86_64-w64-mingw32- --pkg-config=pkg-config --pkg-config-flags=--static --extra-libs='-lfftw3f -lstdc++' --extra-cflags=-DCHROMAPRINT_NODLL --extra-version=Jellyfin --disable-ffplay --disable-debug --disable-doc --disable-sdl2 --disable-ptx-compression --disable-w32threads --enable-pthreads --enable-shared --enable-lto --enable-gpl --enable-version3 --enable-schannel --enable-iconv --enable-libxml2 --enable-zlib --enable-lzma --enable-gmp --enable-chromaprint --enable-libfreetype --enable-libfribidi --enable-libfontconfig --enable-libass --enable-libbluray --enable-libmp3lame --enable-libopus --enable-libtheora --enable-libvorbis --enable-libopenmpt --enable-libwebp --enable-libvpx --enable-libzimg --enable-libx264 --enable-libx265 --enable-libsvtav1 --enable-libdav1d --enable-libfdk-aac --enable-opencl --enable-dxva2 --enable-d3d11va --enable-amf --enable-libmfx --enable-ffnvcodec --enable-cuda --enable-cuda-llvm --enable-cuvid --enable-nvdec --enable-nvenc
      libavutil      57. 28.100 / 57. 28.100
      libavcodec    59. 37.100 / 59. 37.100
      libavformat    59. 27.100 / 59. 27.100
      libavdevice    59.  7.100 / 59.  7.100
      libavfilter    8. 44.100 /  8. 44.100
      libswscale      6.  7.100 /  6.  7.100
      libswresample  4.  7.100 /  4.  7.100
      libpostproc    56.  6.100 / 56.  6.100
    [AVHWDeviceContext @ 0000014c305e6f80] Using device 1002:747e (AMD Radeon RX 7800 XT).
    Hyper fast Audio and Video encoder
    usage: ffmpeg [options] [[infile options] -i infile]... {[outfile options] outfile}...

    Use -h to get full help or, even better, run 'man ffmpeg'
    mikesulsenti
    Offline

    Loonix Expert & Mod

    Posts: 28
    Threads: 0
    Joined: 2023 Nov
    Reputation: 3
    Country:United States
    #10
    2024-01-17, 04:00 PM
    (2024-01-16, 09:08 AM)chicri Wrote: attaching screenshot

    This isn't a solution for your current issue really but the RX 7800 XT does not have support for decoding all those codecs

    It can do H264, HEVC + 10bit, VP9 + 10bit, and AV1

    MPEG-2 and VC-1 are not supported in AMD VCN 4.0

    JellyFin: 10.10.0
    OS: Proxmox 8 + Ubuntu 24.04
    CPU: 2xIntel Xeon E5-2690 v4 (28c/56t)
    RAM: 256GB DDR4
    GPU: Intel Arc A380
    Rack: HPE DL380 Gen9
    Storage: 260TB
      100TB ZFS RAIDZ3 HDD
      150TB ZFS RAIDZ3 HDD
      5TB ZFS RAIDZ1 NVMe
      5TB ZFS RAIDZ3 SSD
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