• Login
  • Register
  • Login Register
    Login
    Username/Email:
    Password:
    Or login with a social network below
  • Forum
  • Website
  • GitHub
  • Status
  • Translation
  • Features
  • Team
  • Rules
  • Help
  • Feeds
User Links
  • Login
  • Register
  • Login Register
    Login
    Username/Email:
    Password:
    Or login with a social network below

    Useful Links Forum Website GitHub Status Translation Features Team Rules Help Feeds
    Jellyfin Forum Support Troubleshooting Windows Installer for 10.8.12 removes Library

     
    • 0 Vote(s) - 0 Average

    Windows Installer for 10.8.12 removes Library

    Kubwa
    Offline

    Junior Member

    Posts: 10
    Threads: 2
    Joined: 2023 Nov
    Reputation: 0
    Country:Germany
    #1
    2023-11-09, 05:59 PM
    Hello everyone,

    as requested by joshuaboniface iam starting this thread.

    I run a Windows 10 with the latest updates.
    Two days before patch 10.8.12 was released, i did a clean install of 10.8.11 with the x64 windows installer from the official website. I started to configure everything and to build my library.
    My library folder and the metadata and everything are located inside the installation folder of Jellyfin.

    When 10.8.12 was released, i downloaded the 10.8.12 Windows x64 installer and followed the update routine: "just install it". When the installer was running the uninstaller of Jellyfin 10.8.11, what automatically happened, everything inside the Jellyfin install folder has been deleted, so my library and metadata and config, which was located in there, has been deleted too.

    Good i had an backup of everything, so i was able to restore it.
    TheDreadPirate
    Offline

    Community Moderator

    Posts: 15,375
    Threads: 10
    Joined: 2023 Jun
    Reputation: 460
    Country:United States
    #2
    2023-11-09, 06:06 PM
    Your database and configs in C:\ProgramData\Jellyfin should have been preserved during the upgrade. I run Linux for my server, but I have a test install on my Windows machine still running .10. I will try to upgrade tonight and see if I can replicate.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    Kubwa
    Offline

    Junior Member

    Posts: 10
    Threads: 2
    Joined: 2023 Nov
    Reputation: 0
    Country:Germany
    #3
    2023-11-09, 06:12 PM
    (2023-11-09, 06:06 PM)TheDreadPirate Wrote: Your database and configs in C:\ProgramData\Jellyfin should have been preserved during the upgrade.  I run Linux for my server, but I have a test install on my Windows machine still running .10.  I will try to upgrade tonight and see if I can replicate.

    Just a little additional info from my side, maybe its important.
    I installed Jellyfin to "D:\Jellyfin"
    The folderstructure for me looks like:

    Code:
    D:
      Jellyfin
          Server
            cache
            config
            data
            jellyfin-web
            log
            metadata
            ...
    abpjf
    Offline

    Member

    Posts: 64
    Threads: 7
    Joined: 2023 Oct
    Reputation: 1
    #4
    2023-11-09, 06:51 PM
    (2023-11-09, 05:59 PM)Kubwa Wrote: My library folder and the metadata and everything are located inside the installation folder of Jellyfin.

    When 10.8.12 was released, i downloaded the 10.8.12 Windows x64 installer and followed the update routine: "just install it". When the installer was running the uninstaller of Jellyfin 10.8.11, what automatically happened, everything inside the Jellyfin install folder has been deleted, so my library and metadata and config, which was located in there, has been deleted too.

    Good i had an backup of everything, so i was able to restore it.


    Need clarification here as this thread might be relevant (to me, at least) when I do an update.

    Do you literally mean that you placed all your media (Movies, Music, etc) content files inside the Jellyfin installation directory? Not in a separate drive directory / partition / path?
    Kubwa
    Offline

    Junior Member

    Posts: 10
    Threads: 2
    Joined: 2023 Nov
    Reputation: 0
    Country:Germany
    #5
    2023-11-09, 07:06 PM (This post was last modified: 2023-11-09, 07:07 PM by Kubwa. Edited 1 time in total.)
    (2023-11-09, 06:51 PM)abpjf Wrote:
    (2023-11-09, 05:59 PM)Kubwa Wrote: My library folder and the metadata and everything are located inside the installation folder of Jellyfin.

    When 10.8.12 was released, i downloaded the 10.8.12 Windows x64 installer and followed the update routine: "just install it". When the installer was running the uninstaller of Jellyfin 10.8.11, what automatically happened, everything inside the Jellyfin install folder has been deleted, so my library and metadata and config, which was located in there, has been deleted too.

    Good i had an backup of everything, so i was able to restore it.


    Need clarification here as this thread might be relevant (to me, at least) when I do an update.

    Do you literally mean that you placed all your media (Movies, Music, etc) content files inside the Jellyfin installation directory? Not in a separate drive directory / partition / path?

    Nope, my media (movie/music) files are located somewhere else. It is just my metadata, config and library information.
    My media files were left untouched.
    abpjf
    Offline

    Member

    Posts: 64
    Threads: 7
    Joined: 2023 Oct
    Reputation: 1
    #6
    2023-11-09, 11:56 PM
    thanks for clarifying!
    TheDreadPirate
    Offline

    Community Moderator

    Posts: 15,375
    Threads: 10
    Joined: 2023 Jun
    Reputation: 460
    Country:United States
    #7
    2023-11-10, 02:17 AM
    I upgrade my Windows test install from .10 to .12, no problem. But I'm curious if your data directory was moved from D: to your user directory. Another user here had a similar problem and, for some reason, Jellyfin's installer didn't want to continue using C:\ProgramData\Jellyfin and moved his data directory into his user's home directory.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    Kubwa
    Offline

    Junior Member

    Posts: 10
    Threads: 2
    Joined: 2023 Nov
    Reputation: 0
    Country:Germany
    #8
    2023-11-10, 07:04 AM (This post was last modified: 2023-11-10, 07:04 AM by Kubwa.)
    (2023-11-10, 02:17 AM)TheDreadPirate Wrote: I upgrade my Windows test install from .10 to .12, no problem.  But I'm curious if your data directory was moved from D: to your user directory.  Another user here had a similar problem and, for some reason, Jellyfin's installer didn't want to continue using C:\ProgramData\Jellyfin and moved his data directory into his user's home directory.

    I searched in the users home folder and havent found anything. Not in documents nor appdata.
    Maybe the problem is related to my constellation.
    « Next Oldest | Next Newest »

    Users browsing this thread: 1 Guest(s)


    • View a Printable Version
    • Subscribe to this thread
    Forum Jump:

    Home · Team · Help · Contact
    © Designed by D&D - Powered by MyBB
    L


    Jellyfin

    The Free Software Media System

    Linear Mode
    Threaded Mode