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    Jellyfin Forum Support Troubleshooting wrong version

     
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    wrong version

    Alexander PCT
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    #1
    2023-09-07, 09:48 PM
    Hi,

    ive got an error from (some?!) of my android devices: unsupported version

    so i checked the version: 10.7.2 ... but if i try to update it says:

    jellyfin is already the newest version (10.8.10-1).

    im a little puzzled now to be honest o_O


    thanks in advance
    TheDreadPirate
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    Posts: 11,852
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    Country:United States
    #2
    2023-09-07, 11:49 PM
    The latest version of the Android client don't support anything older than 10.8. I'm assuming the server is installed on Windows?

    Backup C:\ProgramData\Jellyfin. I'm assuming this is where your server data is. Verify.

    Try uninstall and reinstall? I couldn't find what dictated what version is supposedly already installed. Were you given the option to install anyway?
    Jellyfin 10.10.3 (Docker)
    Ubuntu 24.04 LTS 
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        3x WD Red Pro 6TB CMR in RAIDZ1 (JF Library)
    [Image: GitHub%20Sponsors-grey?logo=github]
    Alexander PCT
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    #3
    2023-09-08, 01:44 PM
    nope its a debian and as i sayed, even running the install script says im on the latest version

    Code:
    > Installing Jellyfin.
    Reading package lists... Done
    Building dependency tree     
    Reading state information... Done
    jellyfin is already the newest version (10.8.10-1).

    but the webinterface says Version: 10.7.2
    sion: 10.7.2





    n: 10.7.2
    TheDreadPirate
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    Posts: 11,852
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    #4
    2023-09-08, 05:17 PM
    (2023-09-08, 01:44 PM)Alexander PCT Wrote: nope its a debian and as i sayed, even running the install script says im on the latest version

    Code:
    > Installing Jellyfin.
    Reading package lists... Done
    Building dependency tree     
    Reading state information... Done
    jellyfin is already the newest version (10.8.10-1).

    but the webinterface says Version: 10.7.2

    Try clearing your browser cache and your app's cache on your phone.
    Jellyfin 10.10.3 (Docker)
    Ubuntu 24.04 LTS 
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        3x WD Red Pro 6TB CMR in RAIDZ1 (JF Library)
    [Image: GitHub%20Sponsors-grey?logo=github]
    Alexander PCT
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    Posts: 3
    Threads: 1
    Joined: 2023 Sep
    Reputation: 0
    #5
    2023-09-08, 10:12 PM
    just reinstalled, even kept the settings

    thanks nonetheless
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