Hardware acceleration not working on windows 10 on 10th gen Intel processor

H guys just wanted to say thanks to all the devs here in advance, My issue is ffmpeg error during trans code, basically cant trans code anything with quicksync and hardware encoding turned on, I just purchased a new mobo, ram and a comet lake processor in the hope of utilizing trans-coding but to no avail, getting error…

**[19:24:11] [ERR] [5] MediaBrowser.Api.Playback.Hls.DynamicHlsService: FFMpeg exited with code -1073741819**

any help would be greatly appreciated, here is some of my log. Thanks all…

[19:23:53] [INF] [1] Main: Arguments: ["C:\\Program Files\\Jellyfin\\Server\\jellyfin.dll"]
[19:23:53] [INF] [1] Main: Operating system: Windows
[19:23:53] [INF] [1] Main: Architecture: X64
[19:23:53] [INF] [1] Main: 64-Bit Process: True
[19:23:53] [INF] [1] Main: User Interactive: True
[19:23:53] [INF] [1] Main: Processor count: 8
[19:23:53] [INF] [1] Main: Program data path: C:\Users\rahmsis\AppData\Local\jellyfin
[19:23:53] [INF] [1] Main: Web resources path: C:\Program Files\Jellyfin\Server\jellyfin-web
[19:23:53] [INF] [1] Main: Application directory: C:\Program Files\Jellyfin\Server\
[19:23:53] [INF] [1] Emby.Server.Implementations.AppBase.BaseConfigurationManager: Setting cache path: C:\Users\rahmsis\AppData\Local\jellyfin\cache
[19:23:53] [INF] [1] Emby.Server.Implementations.ApplicationHost: Loading assemblies
[19:23:54] [INF] [1] Main: Kestrel listening on all interfaces
[19:23:54] [INF] [1] Emby.Server.Implementations.ApplicationHost: Running startup tasks
[19:23:54] [INF] [1] Emby.Server.Implementations.ScheduledTasks.TaskManager: Daily trigger for Extract Chapter Images set to fire at 09/13/2020 02:00, which is 6:36:05.5860459 from now.
[19:23:54] [INF] [1] MediaBrowser.MediaEncoding.Encoder.MediaEncoder: Found ffmpeg version 4.3.1
[19:23:54] [INF] [1] MediaBrowser.MediaEncoding.Encoder.MediaEncoder: Available decoders: ["h264", "h264_qsv", "h264_cuvid", "hevc", "hevc_qsv", "hevc_cuvid", "mpeg2video", "mpeg2_qsv", "mpeg2_cuvid", "mpeg4", "mpeg4_cuvid", "msmpeg4", "vc1_qsv", "vc1_cuvid", "vp8_cuvid", "vp8_qsv", "vp9_cuvid", "vp9_qsv", "aac", "ac3", "mp3"]
[19:23:54] [INF] [1] MediaBrowser.MediaEncoding.Encoder.MediaEncoder: Available encoders: ["libx264", "h264_amf", "h264_nvenc", "h264_qsv", "libx265", "hevc_amf", "hevc_nvenc", "hevc_qsv", "mpeg4", "msmpeg4", "aac", "ac3", "libmp3lame", "libopus", "libvorbis", "srt"]
[19:23:54] [INF] [1] MediaBrowser.MediaEncoding.Encoder.MediaEncoder: Available hwaccel types: ["cuda", "dxva2", "qsv", "d3d11va", "opencl"]
[19:23:54] [INF] [1] MediaBrowser.MediaEncoding.Encoder.MediaEncoder: FFmpeg: Custom: C:\Program Files\Jellyfin\Server\ffmpeg.exe
[19:23:54] [INF] [1] Emby.Server.Implementations.ApplicationHost: ServerId: 333c9f471d3b4fc28f890cb4a4750ad9
[19:23:54] [INF] [13] Emby.Server.Implementations.ApplicationHost: Executed all pre-startup entry points in 0:00:00.1555788
[19:23:54] [INF] [13] Emby.Server.Implementations.ApplicationHost: Core startup complete 
[19:24:10] [INF] [11] MediaBrowser.Api.Playback.Hls.DynamicHlsService: Current HLS implementation doesn't support non-keyframe breaks but one is requested, ignoring that request
[19:24:10] [INF] [11] MediaBrowser.Api.Playback.Hls.DynamicHlsService: C:\Program Files\Jellyfin\Server\ffmpeg.exe -init_hw_device qsv=hw -filter_hw_device hw -i file:"" -map_metadata -1 -map_chapters -1 -threads 0 -map 0:0 -map 0:1 -map -0:s -codec:v:0 h264_qsv -preset veryfast -look_ahead 0 -b:v 7205416 -maxrate 7205416 -bufsize 14410832 -profile:v high -level 4.1  -g 72 -keyint_min 72 -sc_threshold 0 -vf "vpp_qsv=format=nv12" -start_at_zero -vsync -1 -codec:a:0 libmp3lame -ac 2 -ab 320000 -af "volume=2" -copyts -avoid_negative_ts disabled -f hls -max_delay 5000000 -hls_time 3 -individual_header_trailer 0 -hls_segment_type mpegts -start_number 0 -hls_segment_filename "C:\trans\68652eae19ba88dfb42d8133844170e9%d.ts" -hls_playlist_type vod -hls_list_size 0 -y "C:\trans\68652eae19ba88dfb42d8133844170e9.m3u8"
[19:24:11] [ERR] [5] MediaBrowser.Api.Playback.Hls.DynamicHlsService: FFMpeg exited with code -1073741819
[19:24:11] [WRN] [14] MediaBrowser.Api.Playback.Hls.DynamicHlsService: cannot serve C:\trans\68652eae19ba88dfb42d8133844170e90.ts as transcoding quit before we got there


[19:24:11] [ERR] [14] Emby.Server.Implementations.HttpServer.HttpListenerHost: Error processing request: Could not find file 'C:\trans\68652eae19ba88dfb42d8133844170e90.ts'. URL: DeviceId=TW96aWxsYS81LjAgKFdpbmRvd3MgTlQgMTAuMDsgV2luNjQ7IHg2NCkgQXBwbGVXZWJLaXQvNTM3LjM2IChLSFRNTCwgbGlrZSBHZWNrbykgQ2hyb21lLzg0LjAuNDE0Ny4xMzUgU2FmYXJpLzUzNy4zNiBPUFIvNzAuMC4zNzI4LjE2MHwxNTk5OTM0NDAzNzI3&MediaSourceId=347eba50eac298ab4459e1cbab9acfeb&VideoCodec=h264&AudioCodec=mp3,aac&AudioStreamIndex=1&VideoBitrate=139680000&AudioBitrate=320000&PlaySessionId=1fe2cefb393846b5a3ee8b3f6820eed7&TranscodingMaxAudioChannels=2&RequireAvc=false&Tag=9c74aaccc5563632f2885fa91954f366&SegmentContainer=ts&MinSegments=1&BreakOnNonKeyFrames=True&h264-profile=high,main,baseline,constrainedbaseline,high10&h264-level=51&h264-deinterlace=true&TranscodeReasons=VideoCodecNotSupported
[19:24:11] [WRN] [14] Emby.Server.Implementations.HttpServer.HttpListenerHost: HTTP Response 404 to 192.168.1.2. Time (slow): 0:00:00.8361437. DeviceId=TW96aWxsYS81LjAgKFdpbmRvd3MgTlQgMTAuMDsgV2luNjQ7IHg2NCkgQXBwbGVXZWJLaXQvNTM3LjM2IChLSFRNTCwgbGlrZSBHZWNrbykgQ2hyb21lLzg0LjAuNDE0Ny4xMzUgU2FmYXJpLzUzNy4zNiBPUFIvNzAuMC4zNzI4LjE2MHwxNTk5OTM0NDAzNzI3&MediaSourceId=347eba50eac298ab4459e1cbab9acfeb&VideoCodec=h264&AudioCodec=mp3,aac&AudioStreamIndex=1&VideoBitrate=139680000&AudioBitrate=320000&PlaySessionId=1fe2cefb393846b5a3ee8b3f6820eed7&TranscodingMaxAudioChannels=2&RequireAvc=false&Tag=9c74aaccc5563632f2885fa91954f366&SegmentContainer=ts&MinSegments=1&BreakOnNonKeyFrames=True&h264-profile=high,main,baseline,constrainedbaseline,high10&h264-level=51&h264-deinterlace=true&TranscodeReasons=VideoCodecNotSupported

OK all, I reinstalled windows, updated the intel graphics drivers to the latest version enabled smb features to access my nas drives, Installed jellyfin 10.6.4 basic install and Bam! I can now verify trans-coding is working great. I don’t what the issue was but i just wanted to follow up.

MSI mag b460m mortar wifi
Intel i3 10100
patriot m.2 256gb
GeIL EVO SPEAR 16GB

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