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SOLVED: HEVC/x265 Transcoding Issues - Ugreen NASync - Printable Version

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+--- Thread: SOLVED: HEVC/x265 Transcoding Issues - Ugreen NASync (/t-solved-hevc-x265-transcoding-issues-ugreen-nasync)

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RE: SOLVED: HEVC/x265 Transcoding Issues - Ugreen NASync - TheDreadPirate - 2025-02-28

Can you share your ffmpeg log via privatebin.net?


RE: SOLVED: HEVC/x265 Transcoding Issues - Ugreen NASync - Jaghiro - 2025-02-28

Sure, that's when Transcoding is on and the player crashs when I start it:

https://privatebin.net/?ec2e6a3b92d5a209#Hc4Ky5GUGcPWGfYrqZtVnNVPhP3qnD7AUXWwPS41TBow

I tried the same file with plex, with and without transcoding. Works perfectly fine


RE: SOLVED: HEVC/x265 Transcoding Issues - Ugreen NASync - TheDreadPirate - 2025-02-28

The GPU is not accessible to the container.

What did you configure in the UGreen UI to pass in the GPU?


RE: SOLVED: HEVC/x265 Transcoding Issues - Ugreen NASync - Jaghiro - 2025-02-28

(2025-02-28, 08:35 PM)TheDreadPirate Wrote: The GPU is not accessible to the container.

What did you configure in the UGreen UI to pass in the GPU?

Do you mean the docker configuration?

If so:
Code:
services:
  jellyfin:
    image: jellyfin/jellyfin:latest
    container_name: Jellyfin-HT
    user: 1000:10
    environment:
      TZ: Europe/Berlin
    volumes:
      - /volume1/docker/jellyfinht/config:/config:rw
      - /volume1/docker/jellyfinht/cache:/cache:rw
      - /volume1/docker/jellyfinht/logs:/logs:rw
      - /volume1/Filme:/Filme:rw
      - /volume1/Serien:/Serien:rw
    devices:
      - /dev/dri/renderD128:/dev/dri/renderD128
      - /dev/dri/card0:/dev/dri/card0
      - /dev/dri:/dev/dri
    restart: on-failure:5
    network_mode: host

GPU for the docker is activated with  - /dev/driConfused-facedev/dri - /dev/driConfused-facedev/dri - /dev/driConfused-facedev/dri
[Image: 0c6qI7Y.png]


RE: SOLVED: HEVC/x265 Transcoding Issues - Ugreen NASync - TheDreadPirate - 2025-03-01

Oh. I missed this the first time. You enabled AV1 encoding. Your CPU only supports accelerated AV1 decoding. Uncheck "Allow encoding in AV1 format".


RE: SOLVED: HEVC/x265 Transcoding Issues - Ugreen NASync - Jaghiro - 2025-03-01

(2025-03-01, 01:49 AM)TheDreadPirate Wrote: Oh.  I missed this the first time.  You enabled AV1 encoding.  Your CPU only supports accelerated AV1 decoding.  Uncheck "Allow encoding in AV1 format".

I deactivated it, still the same error when I try to start it.

https://privatebin.net/?d8ed46082f32d391#2iYjSnvkdRxoxFKqLbkmew6kKRdSi1y7Q9674ZX8qrPE

The "Generic error in an external library" at the end makes me wonder if the problem is outside of jellyfin.


RE: SOLVED: HEVC/x265 Transcoding Issues - Ugreen NASync - TheDreadPirate - 2025-03-01

Is the container privileged?