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+-- Forum: Support (https://forum.jellyfin.org/f-support)
+--- Forum: Troubleshooting (https://forum.jellyfin.org/f-troubleshooting)
+--- Thread: Hung Startup (/t-hung-startup)
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RE: Hung Startup - ebeachlr - 2025-04-02
The system is still hung at the rotating circle, as though it is either looking for something or stuck in a loop of some kind. Following is the MediaPathInfo from each library
1. <MediaPathInfo>
<Path>/media/ebeachlr/External/Temp_TV</Path>
</MediaPathInfo>
</PathInfos>
2. <MediaPathInfo>
<Path>/media/ebeachlr/External_8tb2/Video _Resources/Plex_Movie_Extras</Path>
</MediaPathInfo>
<MediaPathInfo>
<Path>/media/ebeachlr/External_8tb/Plex-Movies</Path>
</MediaPathInfo>
3. <MediaPathInfo>
<Path>/media/ebeachlr/External_8tb2/Video _Resources/Plex_TV_Extras</Path>
</MediaPathInfo>
<MediaPathInfo>
<Path>/media/ebeachlr/External_8tb/TV Series</Path>
</MediaPathInfo>
4. <MediaPathInfo>
<Path>/media/ebeachlr/External_8tb/Plex-Music</Path>
</MediaPathInfo>
5. <MediaPathInfo>
<Path>/media/ebeachlr/External_8tb2/Sound Of Majesty</Path>
</MediaPathInfo>
6. <MediaPathInfo>
<Path>/media/ebeachlr/External_8tb2/Video _Resources/Christian Education</Path>
</MediaPathInfo>
7. <MediaPathInfo>
<Path>/media/ebeachlr/External_8tb2/Plex_Music_Extras</Path>
</MediaPathInfo>
RE: Hung Startup - TheDreadPirate - 2025-04-02
I chatted with @theguymadmax and we've both come to the same conclusion. Since the library XMLs and mblink files don't contain / as a library root folder, that indicates it is still in the database somewhere and now Jellyfin is in a difficult to recover from state if you don't know your way around SQLite.
We think the best path forward is to start over.
Code:
sudo systemctl stop jellyfin
cd /var/lib
sudo mv jellyfin origJellyfin
cd /etc
sudo mv jellyfin origJellyfin
cd /var/cache
sudo mv jellyfin origJellyfin
sudo systemctl start jellyfinThen you will need to clear your browser cache or use an incognito/private browser window so that the startup wizard will load.
RE: Hung Startup - ebeachlr - 2025-04-02
I did as you suggested and the service failed to start, systemctl status jellyfin returned the following:
× jellyfin.service - Jellyfin Media Server
Loaded: loaded (/lib/systemd/system/jellyfin.service; enabled; vendor preset: enabled)
Drop-In: /etc/systemd/system/jellyfin.service.d
└─jellyfin.service.conf
Active: failed (Result: exit-code) since Wed 2025-04-02 13:09:47 EDT; 44s ago
Process: 2006 ExecStart=/usr/bin/jellyfin $JELLYFIN_WEB_OPT $JELLYFIN_FFMPEG_OPT $JELLYFIN_SERVICE_OPT $JELLYFIN_NOWEBAPP_OPT $JELL>
Main PID: 2006 (code=exited, status=200/CHDIR)
CPU: 1ms
Apr 02 13:09:47 Janeway systemd[1]: jellyfin.service: Scheduled restart job, restart counter is at 5.
Apr 02 13:09:47 Janeway systemd[1]: Stopped Jellyfin Media Server.
Apr 02 13:09:47 Janeway systemd[1]: jellyfin.service: Start request repeated too quickly.
Apr 02 13:09:47 Janeway systemd[1]: jellyfin.service: Failed with result 'exit-code'.
Apr 02 13:09:47 Janeway systemd[1]: Failed to start Jellyfin Media Server.
I am an 83 year old shut-in and this is all very confusing to me. Thank you for all your help.
RE: Hung Startup - TheDreadPirate - 2025-04-02
Share the output of this command via privatebin.net
Code:
sudo journalctl -u jellyfin -n 500 --no-pagerRE: Hung Startup - ebeachlr - 2025-04-02
Here is the link to the output:
https://privatebin.net/?e78aea6a51d8c618#8vEtSuRGgP3ZDACKagHEAW9Lo6xDGRxdGadxKREw3zFg
RE: Hung Startup - TheDreadPirate - 2025-04-03
Code:
sudo mkdir /var/lib/jellyfin /var/cache/jellyfin /etc/jellyfin
sudo chown jellyfin: /var/lib/jellyfin /var/cache/jellyfin /etc/jellyfin
sudo apt install --reinstall jellyfin jellyfin-server jellyfin-web jellyfin-ffmpeg
sleep 5
sudo systemctl status jellyfinIf it isn't running, but not dead...
Code:
sudo systemctl start jellyfinRE: Hung Startup - ebeachlr - 2025-04-03
This is a giant THANK YOU to everyone that helped with this problem. The system is now rebuilding the libraries and I am so greatful.