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    Jellyfin Forum Support Troubleshooting Hung Startup

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    Hung Startup

    Server Hangs at Startup with rotating circle
    ebeachlr
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    Posts: 20
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    #1
    2025-03-31, 09:13 PM
    My server has been operating flawlessly for some time now.  Something has changed, I know not what.  It now hangs at the start-up screen with the rotating circle. 

    Server is running on LinuxMint 21.3, Jellyfin is 10.10.6.0, Memory is 27G, Systemctl Status Jellyfin lists:

    jellyfin.service - Jellyfin Media Server
        Loaded: loaded (/lib/systemd/system/jellyfin.service; enabled; vendor preset: enabled)
        Drop-In: /etc/systemd/system/jellyfin.service.d
                └─jellyfin.service.conf
        Active: active (running) since Mon 2025-03-31 16:12:42 EDT; 51min ago
      Main PID: 29216 (jellyfin)
          Tasks: 37 (limit: 33375)
        Memory: 1.0G
            CPU: 5h 47min 7.315s
        CGroup: /system.slice/jellyfin.service
                └─29216 /usr/bin/jellyfin --webdir=/usr/share/jellyfin/web --ffmpeg=/usr/lib/jellyfin-ffmpeg/ffmpeg

    Mar 31 16:26:26 Janeway jellyfin[29216]: [16:26:26] [INF] [62] Emby.Server.Implementations.HttpServer.WebSocketManager: WS ::ffff:192.168.1.126 request
    Mar 31 16:26:35 Janeway jellyfin[29216]: [16:26:35] [INF] [64] Emby.Server.Implementations.Session.SessionManager: Logging out access token 5b1dffbf470344f69fe3e24da5e03ec3
    Mar 31 16:26:35 Janeway jellyfin[29216]: [16:26:35] [INF] [72] Emby.Server.Implementations.HttpServer.WebSocketManager: WS ::ffff:192.168.1.126 closed
    Mar 31 16:26:42 Janeway jellyfin[29216]: [16:26:42] [INF] [66] Jellyfin.Server.Implementations.Users.UserManager: Authentication request for ebeachlr has succeeded.
    Mar 31 16:26:42 Janeway jellyfin[29216]: [16:26:42] [INF] [66] Emby.Server.Implementations.Session.SessionManager: Current/Max sessions for user ebeachlr: 0/0
    Mar 31 16:26:42 Janeway jellyfin[29216]: [16:26:42] [INF] [66] Emby.Server.Implementations.Session.SessionManager: Creating new access token for user 7fd38f05-2669-48ae-a897-f788493929e8
    Mar 31 16:26:42 Janeway jellyfin[29216]: [16:26:42] [INF] [66] Emby.Server.Implementations.HttpServer.WebSocketManager: WS ::ffff:192.168.1.126 request
    Mar 31 16:35:11 Janeway jellyfin[29216]: [16:35:11] [INF] [49] Emby.Server.Implementations.HttpServer.WebSocketManager: WS ::ffff:192.168.1.126 closed
    Mar 31 16:56:55 Janeway jellyfin[29216]: [16:56:55] [INF] [48] Emby.Server.Implementations.HttpServer.WebSocketManager: WS ::ffff:192.168.1.126 request
    Mar 31 16:57:13 Janeway jellyfin[29216]: [16:57:13] [INF] [48] Emby.Server.Implementations.HttpServer.WebSocketManager: WS ::ffff:192.168.1.126 closed
    ttfn
    Earl Beachler
    earl.beachler@gmail.com
    theguymadmax
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    #2
    2025-03-31, 10:42 PM
    Can you post your full server logs?
    ebeachlr
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    #3
    2025-03-31, 11:26 PM
    I hope this is what you need.
    fileConfused-face//var/log/jellyfin/log_20250331.log
    fileConfused-face//var/log/jellyfin/upload_org.jellyfin.androidtv_0.18.6_20250331192742_0b4c857ca1d34981906febe19b51f51c.log
    fileConfused-face//var/log/jellyfin/upload_org.jellyfin.androidtv_0.18.6_20250331192548_82a17059011243269f46260798baa60a.log
    fileConfused-face//var/log/jellyfin/upload_org.jellyfin.androidtv_0.18.6_20250331183958_56fd74c6f6394981984ba1f6e3eea3f9.log
    fileConfused-face//var/log/jellyfin/log_20250330.log
    fileConfused-face//var/log/jellyfin/log_20250329.log
    ttfn
    Earl Beachler
    earl.beachler@gmail.com
    theguymadmax
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    #4
    2025-04-01, 12:39 AM
    You didn't upload anything. Please upload the latest log to https://privatebin.info/ and paste the link here.
    ebeachlr
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    #5
    2025-04-01, 01:18 AM (This post was last modified: 2025-04-01, 01:21 AM by ebeachlr.)
    This is the link to the latest log file, If you need one of the older ones, let me know. Thank you for all your help.

    https://privatebin.net/?407ecd67db869759...VQw1yU9HMq

    This was a log that said it was a crash report.

    https://privatebin.net/?93f2b3ac255f1faf...tqoCmwU2Wo
    ttfn
    Earl Beachler
    earl.beachler@gmail.com
    theguymadmax
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    #6
    2025-04-01, 01:30 AM
    Well, I see the issue. You killed it by adding the root directory as a library.

    Code:
    [2025-03-31 14:34:44.596 -04:00] [ERR] [10] Emby.Server.Implementations.IO.LibraryMonitor: Permission error for Directory watcher: "/"
    System.UnauthorizedAccessException: Access to the path '/timeshift/snapshots/2025-03-27_16-00-01/localhost/var/lib/lxc' is denied.
    ---> System.IO.IOException: Permission denied
      --- End of inner exception stack trace ---
    [2025-03-31 14:34:53.255 -04:00] [ERR] [10] Emby.Server.Implementations.IO.LibraryMonitor: Error in Directory watcher for: "/"
    System.IO.IOException: The configured user limit (216993) on the number of inotify watches has been reached, or the operating system failed to allocate a required resource.
    [2025-03-31 14:34:53.256 -04:00] [INF] [10] Emby.Server.Implementations.IO.LibraryMonitor: Stopping directory watching for path "/"
    [2025-03-31 14:34:53.265 -04:00] [INF] [10] Emby.Server.Implementations.IO.LibraryMonitor: Watching directory "/"

    Not sure about the fix.
    ebeachlr
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    #7
    2025-04-01, 01:50 AM
    I guess I will have to chalk that up to being an 83 year old noob. I just looked at all the libraries with the Jellyfin app and did not find one that listed the root directory. Where does Jellyfin store the information concerning the Library directories. It may be possible to shut the server down and manually edit the configuration.
    ttfn
    Earl Beachler
    earl.beachler@gmail.com
    TheDreadPirate
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    #8
    2025-04-01, 12:58 PM
    Go to /var/lib/jellyfin/root/default/. There will be a bunch of folders, one for each library. In each folder there will be an XML file and a mblink file. Open each one and find which library is configured with / as a library directory.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    ebeachlr
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    #9
    2025-04-01, 06:29 PM
    I checked all the associated files and none of them refer to the root directory. The system seems to be stuck in a loop of some kind. Even when shut down and restarted, it continues on with what ever it was doing and never gets past the rotating circle. this is an example of the path info contained in the .xml files:

    <MediaPathInfo>
    <Path>/media/ebeachlr/External_8tb2/Video _Resources/Plex_TV_Extras</Path>
    </MediaPathInfo>
    <MediaPathInfo>
    <Path>/media/ebeachlr/External_8tb/TV Series</Path>
    </MediaPathInfo>
    </PathInfos>

    Thanks for your help.
    ttfn
    Earl Beachler
    earl.beachler@gmail.com
    TheDreadPirate
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    #10
    2025-04-01, 07:59 PM
    And none of the mblink files had / as a path?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
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