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+--- Thread: SOLVED: Fanart not pulling images (/t-solved-fanart-not-pulling-images)
RE: Fanart not pulling images - TheDreadPirate - 2024-06-24
Uninstall the fanart plugin, stop jellyfin, go to C:\ProgramData\Jellyfin\Server\plugins and find all the fanart related files and ensure they are deleted.
Start Jellyfin, install the fanart plugin, restart jellyfin again.
Oh, and disable IPv6 in Dashboard > Networking if it is currently enabled.
Try to get images again.
RE: Fanart not pulling images - podonnell - 2024-06-25
(2024-06-24, 09:46 PM)TheDreadPirate Wrote: Uninstall the fanart plugin, stop jellyfin, go to C:\ProgramData\Jellyfin\Server\plugins and find all the fanart related files and ensure they are deleted.
Start Jellyfin, install the fanart plugin, restart jellyfin again.
Oh, and disable IPv6 in Dashboard > Networking if it is currently enabled.
Try to get images again.
Completed these steps, same result. Got my log to load properly and all I see with a ctrl+f for Fanart is the plugin loading, or when I was marking it for removal. Nothing about my search it showing up at all.
There's next to no activity in the logs when trying to do a full metadata replace with images, as well as an image search.
RE: Fanart not pulling images - theguymadmax - 2024-06-25
Does each movie's metadata contain an associated TheMovieDb Box Set Id?
RE: Fanart not pulling images - TheDreadPirate - 2024-06-25
(2024-06-25, 02:51 AM)podonnell Wrote:(2024-06-24, 09:46 PM)TheDreadPirate Wrote: Uninstall the fanart plugin, stop jellyfin, go to C:\ProgramData\Jellyfin\Server\plugins and find all the fanart related files and ensure they are deleted.
Start Jellyfin, install the fanart plugin, restart jellyfin again.
Oh, and disable IPv6 in Dashboard > Networking if it is currently enabled.
Try to get images again.
Completed these steps, same result. Got my log to load properly and all I see with a ctrl+f for Fanart is the plugin loading, or when I was marking it for removal. Nothing about my search it showing up at all.
There's next to no activity in the logs when trying to do a full metadata replace with images, as well as an image search.
Huh. My logs don't contain anything other than the plug install messages as well.
(2024-06-25, 01:44 PM)theguymadmax Wrote: Does each movie's metadata contain an associated TheMovieDb Box Set Id?
Is the fanart plugin reliant on TMDB IDs?
RE: Fanart not pulling images - theguymadmax - 2024-06-25
(2024-06-24, 09:46 PM)TheDreadPirate Wrote: Is the fanart plugin reliant on TMDB IDs?
Yes, they use the same id. Ex:
https://www.themoviedb.org/collection/9818-mortal-kombat-collection?language=en-US
https://fanart.tv/movie/9818/mortal-kombat-collection/
In my testing collection images for both tmdb and fanart would not pull if there was not an associated TheMovieDb Box Set Id in the movie's metadata, which could happen if you use an external nfo manger and not jellyfin's default scrapers.
RE: Fanart not pulling images - podonnell - 2024-06-25
(2024-06-25, 03:12 PM)theguymadmax Wrote:(2024-06-24, 09:46 PM)TheDreadPirate Wrote: Is the fanart plugin reliant on TMDB IDs?
Yes, they use the same id. Ex:
https://www.themoviedb.org/collection/9818-mortal-kombat-collection?language=en-US
https://fanart.tv/movie/9818/mortal-kombat-collection/
In my testing collection images for both tmdb and fanart would not pull if there was not an associated TheMovieDb Box Set Id in the movie's metadata, which could happen if you use an external nfo manger and not jellyfin's default scrapers.
Hmm, so I do have a 'TheMovieDb Box Set Id' on my Mortal Kombat movies for the collection. It also auto-created the collection as well without me having to do anything.
For example it created: Jellyfin\Data\data\collections\Mortal Kombat Collection [boxset] and assigned both movies.
The movies themselves have artwork, but the
Collection is missing the artwork. There's also no sign of a TheMovieDb Box Set Id on the collection metadata.
RE: Fanart not pulling images - TheDreadPirate - 2024-06-25
Do you have anything on your network like a pihole that would block the site?
RE: Fanart not pulling images - theguymadmax - 2024-06-26
I think the issue is that you just have the option in your library "Automatically add to collection", which adds the movies to your collections, but only creates a basic incomplete xml file, that omits the <TmdbId> tag. That's why the images aren't pulling.
To get a proper xml file you also need to install the TMDb Box Sets plugin. Once installed and the server is restarted, go to scheduled tasks in the dashboard and manually run TMDd - Scan library for new box sets. That will create a proper xml with the <TmdbId> tag. Images should be auto-populated.
RE: Fanart not pulling images - podonnell - 2024-06-26
(2024-06-25, 09:46 PM)TheDreadPirate Wrote: Do you have anything on your network like a pihole that would block the site?
Negative. I can access it going outbound. Maybe something with Windows Firewall if anything? But TMDB works perfectly fine, all the other images load well.
Is there any way I could try to execute a manual search outside of jellyfin for what they are trying to pull in?
RE: Fanart not pulling images - theguymadmax - 2024-06-26
There are two TMDB plugins. You need to manually install the boxset plugin from the catalog.