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Playback Failed Due to a Fatal Player Error with Intel QSV on Jellyfin - Printable Version

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+--- Thread: Playback Failed Due to a Fatal Player Error with Intel QSV on Jellyfin (/t-playback-failed-due-to-a-fatal-player-error-with-intel-qsv-on-jellyfin)

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RE: Playback Failed Due to a Fatal Player Error with Intel QSV on Jellyfin - TheDreadPirate - 2024-09-18

Reboot your server and run this command on the host.

Code:
sudo dmesg | grep i915 > /tmp/dmesg_i915.txt

Then share that text file via pastebin.


RE: Playback Failed Due to a Fatal Player Error with Intel QSV on Jellyfin - Jelly_ - 2024-09-19

Here is the result https://pastebin.com/xzHS4QdL


RE: Playback Failed Due to a Fatal Player Error with Intel QSV on Jellyfin - TheDreadPirate - 2024-09-19

I'm thinking the issue is with something in Proxmox or your BIOS.

Read this thread from the proxmox forums.

https://forum.proxmox.com/threads/igpu-intel-12th-gen-not-working.133112/


RE: Playback Failed Due to a Fatal Player Error with Intel QSV on Jellyfin - Jelly_ - 2024-09-19

Today, I started my old LXC container with Jellyfin on the same Proxmox server. It plays all my media files except for 4K resolution content on both my TV and tablet. However, when I try to access the settings, it prompts me to update the Jellyfin server and won’t let me proceed beyond that. I tried updating it, but the issue persists.

To troubleshoot the 4K playback problem, I installed a new LXC Jellyfin container (for which we have been troubleshooting). The strange part is that the old container plays almost all files expect 4K but restricts access to the settings, while the new container allows full access but doesn’t play any media. I followed the same guide to set up both LXC containers.


RE: Playback Failed Due to a Fatal Player Error with Intel QSV on Jellyfin - Fate - 2024-09-19

(2024-09-19, 07:24 PM)Jelly_ Wrote: Today, I started my old LXC container with Jellyfin on the same Proxmox server. It plays all my media files except for 4K resolution content on both my TV and tablet. However, when I try to access the settings, it prompts me to update the Jellyfin server and won’t let me proceed beyond that. I tried updating it, but the issue persists.

To troubleshoot the 4K playback problem, I installed a new LXC Jellyfin container (for which we have been troubleshooting). The strange part is that the old container plays almost all files expect 4K  but restricts access to the settings, while the new container allows full access but doesn’t play any media. I followed the same guide to set up both LXC containers.

Can you share your old and new lxc conf file?

/etc/pve/lxc/<id>.conf


RE: Playback Failed Due to a Fatal Player Error with Intel QSV on Jellyfin - Jelly_ - 2024-09-19

Here is the old LCX conf
https://pastebin.com/yn6RFDS0

New LCX conf
https://pastebin.com/b3F8sysb