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Trouble accessing JF using server name - Printable Version

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RE: Trouble accessing JF using server name - kiwichick - 2025-01-05

(2025-01-05, 06:00 PM)TheDreadPirate Wrote: Yes.

Thank you, here's the pastebin link: https://pastebin.com/DP5uUZxV


RE: Trouble accessing JF using server name - TheDreadPirate - 2025-01-05

Can you restart Jellyfin and then share the log? A lot of the information I need is logged during startup, which isn't in the log you shared.


RE: Trouble accessing JF using server name - kiwichick - 2025-01-06

(2025-01-05, 09:42 PM)TheDreadPirate Wrote: Can you restart Jellyfin and then share the log?

Done https://pastebin.com/9dgaY3YM


RE: Trouble accessing JF using server name - TheDreadPirate - 2025-01-06

Are all your clients local or remote? If they are local, I don't see how the public IP changing affects local clients if you use the LAN IP. Unless you mean the LAN IP changes. Your networking config looks pretty out-of-thebox so I am assuming you are not accessing the server remotely.


RE: Trouble accessing JF using server name - kiwichick - 2025-01-06

(2025-01-06, 06:29 PM)TheDreadPirate Wrote: Are all your clients local or remote?
 

They are all local.

Quote:Unless you mean the LAN IP changes.

Yes, that is what I mean. Starlink doesn't allow for static IPs so each device's IP changes regularly, including the laptop with the JF server. That's why I was connecting using the server name.

Quote:I am assuming you are not accessing the server remotely.

Correct.


RE: Trouble accessing JF using server name - TheDreadPirate - 2025-01-06

Could you set the IP address directly on the client? Instead of assigning a static IP on the router. If you can't set a static IP on the router, I wouldn't be surprised if it wasn't handling local DNS properly.


RE: Trouble accessing JF using server name - kiwichick - 2025-01-07

(2025-01-06, 11:44 PM)TheDreadPirate Wrote: Could you set the IP address directly on the client?

Yes, I can but that's the problem and what my post is about. Every time the IP changes and I start a JF client, I get the error that the server isn't available and have to select the updated one from the list of available servers - or, ask you suggest, change the IP in the client apps - which is time-consuming and frustrating. That's why I've been using the server name instead.

Quote:If you can't set a static IP on the router

No I can't but I've never been able to, not even with my old ISP.

Quote:I wouldn't be surprised if it wasn't handling local DNS properly.

Is there anything I can do about that?


RE: Trouble accessing JF using server name - TheDreadPirate - 2025-01-07

On the server you SHOULD be able to set a static IP on the server itself instead of relying on the router.

I did this in the distant past when my older routers didn't support static assignments.

https://kb.netgear.com/27476/How-do-I-set-a-static-IP-address-in-Windows


RE: Trouble accessing JF using server name - kiwichick - 2025-01-09

(2025-01-07, 04:26 PM)TheDreadPirate Wrote: On the server you SHOULD be able to set a static IP on the server itself instead of relying on the router.

Thanks, I'll give that a go. I've had a look at the IPv4 properties to set a static IP. It says I need to enter an alternate DNS Server but I have no idea what to enter. Any suggestions? Is an alternate even necessary?