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+-- Forum: Support (https://forum.jellyfin.org/f-support)
+--- Forum: Troubleshooting (https://forum.jellyfin.org/f-troubleshooting)
+--- Thread: Problem with remote playback (/t-problem-with-remote-playback)
RE: Problem with remote playback - TheDreadPirate - 2025-01-14
Clear the app cache?
RE: Problem with remote playback - ice-p - 2025-01-25
Hey! Its me again. I did several testing. The caching with cloudflare did not make any changes.
But I also tested with another friend, completely differnt location. He is also able to use the jellyfin app for android or iphone (or browser) but the fire tv app shows a timeout while connecting to the server. The mobile devices are using the same network and firewall/router.
We did already clear the app cache, deleted the app and all that stuff.
Any suggestions?
RE: Problem with remote playback - TheDreadPirate - 2025-01-26
A thought occurred. Try adding this to your nginx config. The one you posted here. https://pastebin.com/u9Mhmbeh
Code:
ssl_trusted_certificate /etc/letsencrypt/live/domain.tld/chain.pem; # managed by CertbotReplace with the actual path to chain.pem.
RE: Problem with remote playback - ice-p - 2025-01-26
Hey TheDreadPirate,
i checked that, the path is the correct path to the ssl-chain inside the nginx-docker container. So this should be ok.
Really weired problem... seems to be related to firetv stick. But my own fire tv inside my network works fine.
RE: Problem with remote playback - ice-p - 2025-01-31
Any Recommendations for another Hardware Player except fire tv stick? somehow it seems to be related to fire tv
RE: Problem with remote playback - TheDreadPirate - 2025-01-31
If you have an older firestick on FireOS 6, a newer firestick would be fine.
I have a Google TV Streamer, though I don't recommend it if you have Dolby Vision content (mediatek chipset bug, also applies to Firesticks), otherwise I like it.
I also have a Roku Ultra 4802X that I like.
If you are in the US, ONN Android TV boxes are pretty good for the money.