SOLVED: jellyfin does not have permission to access the drive my movies are stored on?

SOLVED: jellyfin does not have permission to access the drive my movies are stored on? - Printable Version

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RE: jellyfin does not have permission to access the drive my movies are stored on? - finalgirlfall - 2025-05-02

(2025-05-01, 11:36 PM)bitmap Wrote: Oh well that doesn't look right. Is jellyfin a service user that runs Jellyfin on your machine. You can try

Code:
sudo su - jellyfin
and that will allow you to run commands as the jellyfin user. At that point, run the touch commands from earlier. Testing on my machine, touch didn't work with the -c flag on su.

i'm not sure how to answer your question about a "service user"--could you clarify?

when i tried running su - jellyfin i got an error (Authentication failure--and i'm sure i was typing the password correctly), but su - on its own works. unsure what's up with that, since i ran cut -d: -f1 /etc/passwd and jellyfin is a user on the pi...

RE: jellyfin does not have permission to access the drive my movies are stored on? - finalgirlfall - 2025-05-05

i am once again bumping this thread!!!

RE: jellyfin does not have permission to access the drive my movies are stored on? - bitmap - 2025-05-05

So "su -" will just make you root. What I was trying to figure out is whether you can create a file on the shares using the touch command *as the jellyfin user*. A "service user" is just a user on your install whose only purpose is to run a service -- in this case, Jellyfin. You generally don't login with them and should be able to run commands as them when elevated to root, but that doesn't seem to be working.

I might be a bit out of my depth on this one, but let me simmer for a bit and maybe somebody else will have an idea in the meantime.

RE: jellyfin does not have permission to access the drive my movies are stored on? - finalgirlfall - 2025-05-06

(2025-05-05, 04:19 PM)bitmap Wrote: So "su -" will just make you root. What I was trying to figure out is whether you can create a file on the shares using the touch command *as the jellyfin user*. A "service user" is just a user on your install whose only purpose is to run a service -- in this case, Jellyfin. You generally don't login with them and should be able to run commands as them when elevated to root, but that doesn't seem to be working.

I might be a bit out of my depth on this one, but let me simmer for a bit and maybe somebody else will have an idea in the meantime.

i see!! thank you for explaining :-)

RE: jellyfin does not have permission to access the drive my movies are stored on? - finalgirlfall - 2025-05-10

i am (yet again) bumping this thread!! (the lulls in activity don't bother me, lol. there's just a word count minimum on thread posts. what is this, an essay?)

RE: jellyfin does not have permission to access the drive my movies are stored on? - theguymadmax - 2025-05-10

Check out this resource: https://github.com/Kwakers01/Jellyfin-Linux-Permissions

RE: jellyfin does not have permission to access the drive my movies are stored on? - finalgirlfall - 2025-05-26

(2025-05-10, 10:51 PM)theguymadmax Wrote: Check out this resource: https://github.com/Kwakers01/Jellyfin-Linux-Permissions

i did my best to follow that guide, and jellyfin still can't access the drive my movies are stored on!! :-( when i try to add the new mount point, i get the following error message: There was an error adding the media path. Please ensure the path is valid and Jellyfin has access to that location.
relevant portion of the shell history: https://pastebin.com/MTF45aLW.

RE: jellyfin does not have permission to access the drive my movies are stored on? - finalgirlfall - 2025-05-29

i am--again--bumping this thread!!! would really appreciate help ;-;

RE: jellyfin does not have permission to access the drive my movies are stored on? - finalgirlfall - 2025-05-31

(2025-05-26, 02:03 PM)finalgirlfall Wrote:
(2025-05-10, 10:51 PM)theguymadmax Wrote: Check out this resource: https://github.com/Kwakers01/Jellyfin-Linux-Permissions
i did my best to follow that guide, and jellyfin still can't access the drive my movies are stored on!! :-( when i try to add the new mount point, i get the following error message: There was an error adding the media path. Please ensure the path is valid and Jellyfin has access to that location.
relevant portion of the shell history: https://pastebin.com/MTF45aLW.

bumping the thread again!!! ;-;

RE: jellyfin does not have permission to access the drive my movies are stored on? - Host-in-the-Shell - 2025-05-31

Personally, I find that Jellyfin has issues with the 750 permission; maybe there's something specific you need to do with the JF group to make it recognize media or something else I'm not aware of, but it refuses to see any with said permission scheme.

What I do is use 775 instead (755 if you don't care about being able to delete content from the Jellyfin GUI) and it works without issues.

Code:
sudo chmod -R 775 /path/to/your/media