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Unable to access JF from any device other than host - Printable Version

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+---- Thread: Unable to access JF from any device other than host (/t-unable-to-access-jf-from-any-device-other-than-host)



Unable to access JF from any device other than host - XZXZXZ - 2025-01-08

Hi everyone, 

I set up JF today, and it's working great except I can't access it from anywhere other than host.

Host OS: Ubuntu 18.04.6 LTS
Router: Verizon G3100 firmware 3.4.0.8

I set up ufw rules, and here is the output for them:

ika@ika-XPS-13-9380:~$ sudo ufw status verbose
Status: active
Logging: on (low)
Default: deny (incoming), allow (outgoing), disabled (routed)
New profiles: skip

To                        Action      From
--                        ------      ----
22/tcp                    ALLOW IN    Anywhere                 
8096                      ALLOW IN    Anywhere                 
22/tcp (v6)                ALLOW IN    Anywhere (v6)           
8096 (v6)                  ALLOW IN    Anywhere (v6) 

I'm trying to access it from the same IP I do on host "http://192.168.x.x:8096/" but no luck. I have "Allow remote connections to this server" checked, no remote IP address filter, my public http port set to 8096 and https disabled.

 any idea what could be causing the issue?


RE: Unable to access JF from any device other than host - TheDreadPirate - 2025-01-08

How did you install jellyfin? Directly on Ubuntu or via Docker? If you installed it directly on Ubuntu, what Jellyfin version are you running. Ubuntu 18.04 has been EOL for a while. IIRC, not even jellyfin 10.9 supports 18.04. All of our clients require 10.9+. Some are starting to require 10.10.


RE: Unable to access JF from any device other than host - XZXZXZ - 2025-01-08

(2025-01-08, 01:19 PM)TheDreadPirate Wrote: How did you install jellyfin?  Directly on Ubuntu or via Docker?  If you installed it directly on Ubuntu, what Jellyfin version are you running.  Ubuntu 18.04 has been EOL for a while.  IIRC, not even jellyfin 10.9 supports 18.04.  All of our clients require 10.9+.  Some are starting to require 10.10.


18.04 was giving me issues, so I moved up to 22.04 (I think). It's all good now, thanks for the help Smiling-face


RE: Unable to access JF from any device other than host - XZXZXZ - 2025-01-08

(2025-01-08, 08:14 PM)XZXZXZ Wrote:
(2025-01-08, 01:19 PM)TheDreadPirate Wrote: How did you install jellyfin?  Directly on Ubuntu or via Docker?  If you installed it directly on Ubuntu, what Jellyfin version are you running.  Ubuntu 18.04 has been EOL for a while.  IIRC, not even jellyfin 10.9 supports 18.04.  All of our clients require 10.9+.  Some are starting to require 10.10.


18.04 was giving me issues, so I moved up to 22.04 (I think). It's all good now, thanks for the help Smiling-face

Welp that didn't last long, I was able to access the server from other devices, but a few hours after being up, I'm getting the same issue now. Can't access JF from any device other than host, not even after a restart. All my JF settings are default, and it was working, but stopped working randomly. Any idea why this happens?

Jellyfin info:
Server version
10.10.3
Web version
10.10.3
Build version
10.10.3

installed with "curl https://repo.jellyfin.org/install-debuntu.sh | sudo bash"

Ubuntu 20.04.6 LTS

(2025-01-08, 10:25 PM)XZXZXZ Wrote:
(2025-01-08, 08:14 PM)XZXZXZ Wrote:
(2025-01-08, 01:19 PM)TheDreadPirate Wrote: How did you install jellyfin?  Directly on Ubuntu or via Docker?  If you installed it directly on Ubuntu, what Jellyfin version are you running.  Ubuntu 18.04 has been EOL for a while.  IIRC, not even jellyfin 10.9 supports 18.04.  All of our clients require 10.9+.  Some are starting to require 10.10.


18.04 was giving me issues, so I moved up to 22.04 (I think). It's all good now, thanks for the help Smiling-face

Welp that didn't last long, I was able to access the server from other devices, but a few hours after being up, I'm getting the same issue now. Can't access JF from any device other than host, not even after a restart. All my JF settings are default, and it was working, but stopped working randomly. Any idea why this happens?

Jellyfin info:
Server version
10.10.3
Web version
10.10.3
Build version
10.10.3

installed with "curl https://repo.jellyfin.org/install-debuntu.sh | sudo bash"

Ubuntu 20.04.6 LTS


Aaaaand it's fixed again, turns out it was due to tailscale being on lol.

(2025-01-08, 10:25 PM)XZXZXZ Wrote:
(2025-01-08, 08:14 PM)XZXZXZ Wrote:
(2025-01-08, 01:19 PM)TheDreadPirate Wrote: How did you install jellyfin?  Directly on Ubuntu or via Docker?  If you installed it directly on Ubuntu, what Jellyfin version are you running.  Ubuntu 18.04 has been EOL for a while.  IIRC, not even jellyfin 10.9 supports 18.04.  All of our clients require 10.9+.  Some are starting to require 10.10.


18.04 was giving me issues, so I moved up to 22.04 (I think). It's all good now, thanks for the help Smiling-face

Welp that didn't last long, I was able to access the server from other devices, but a few hours after being up, I'm getting the same issue now. Can't access JF from any device other than host, not even after a restart. All my JF settings are default, and it was working, but stopped working randomly. Any idea why this happens?

Jellyfin info:
Server version
10.10.3
Web version
10.10.3
Build version
10.10.3

installed with "curl https://repo.jellyfin.org/install-debuntu.sh | sudo bash"

Ubuntu 20.04.6 LTS


Aaaaand it's fixed again, turns out it was due to tailscale being on lol.