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    Jellyfin Forum Support Troubleshooting Networking & Access Unable to access JF from any device other than host

     
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    Unable to access JF from any device other than host

    XZXZXZ
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    Junior Member

    Posts: 3
    Threads: 1
    Joined: 2025 Jan
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    #1
    2025-01-08, 01:41 AM (This post was last modified: 2025-01-08, 02:05 AM by XZXZXZ. Edited 1 time in total.)
    Hi everyone, 

    I set up JF today, and it's working great except I can't access it from anywhere other than host.

    Host OS: Ubuntu 18.04.6 LTS
    Router: Verizon G3100 firmware 3.4.0.8

    I set up ufw rules, and here is the output for them:

    ika@ika-XPS-13-9380:~$ sudo ufw status verbose
    Status: active
    Logging: on (low)
    Default: deny (incoming), allow (outgoing), disabled (routed)
    New profiles: skip

    To                        Action      From
    --                        ------      ----
    22/tcp                    ALLOW IN    Anywhere                 
    8096                      ALLOW IN    Anywhere                 
    22/tcp (v6)                ALLOW IN    Anywhere (v6)           
    8096 (v6)                  ALLOW IN    Anywhere (v6) 

    I'm trying to access it from the same IP I do on host "http://192.168.x.x:8096/" but no luck. I have "Allow remote connections to this server" checked, no remote IP address filter, my public http port set to 8096 and https disabled.

     any idea what could be causing the issue?
    TheDreadPirate
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    #2
    2025-01-08, 01:19 PM
    How did you install jellyfin? Directly on Ubuntu or via Docker? If you installed it directly on Ubuntu, what Jellyfin version are you running. Ubuntu 18.04 has been EOL for a while. IIRC, not even jellyfin 10.9 supports 18.04. All of our clients require 10.9+. Some are starting to require 10.10.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
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    XZXZXZ
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    #3
    2025-01-08, 08:14 PM
    (2025-01-08, 01:19 PM)TheDreadPirate Wrote: How did you install jellyfin?  Directly on Ubuntu or via Docker?  If you installed it directly on Ubuntu, what Jellyfin version are you running.  Ubuntu 18.04 has been EOL for a while.  IIRC, not even jellyfin 10.9 supports 18.04.  All of our clients require 10.9+.  Some are starting to require 10.10.


    18.04 was giving me issues, so I moved up to 22.04 (I think). It's all good now, thanks for the help Smiling-face
    XZXZXZ
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    #4
    2025-01-08, 10:25 PM (This post was last modified: 2025-01-08, 10:26 PM by XZXZXZ.)
    (2025-01-08, 08:14 PM)XZXZXZ Wrote:
    (2025-01-08, 01:19 PM)TheDreadPirate Wrote: How did you install jellyfin?  Directly on Ubuntu or via Docker?  If you installed it directly on Ubuntu, what Jellyfin version are you running.  Ubuntu 18.04 has been EOL for a while.  IIRC, not even jellyfin 10.9 supports 18.04.  All of our clients require 10.9+.  Some are starting to require 10.10.


    18.04 was giving me issues, so I moved up to 22.04 (I think). It's all good now, thanks for the help Smiling-face

    Welp that didn't last long, I was able to access the server from other devices, but a few hours after being up, I'm getting the same issue now. Can't access JF from any device other than host, not even after a restart. All my JF settings are default, and it was working, but stopped working randomly. Any idea why this happens?

    Jellyfin info:
    Server version
    10.10.3
    Web version
    10.10.3
    Build version
    10.10.3

    installed with "curl https://repo.jellyfin.org/install-debuntu.sh | sudo bash"

    Ubuntu 20.04.6 LTS

    (2025-01-08, 10:25 PM)XZXZXZ Wrote:
    (2025-01-08, 08:14 PM)XZXZXZ Wrote:
    (2025-01-08, 01:19 PM)TheDreadPirate Wrote: How did you install jellyfin?  Directly on Ubuntu or via Docker?  If you installed it directly on Ubuntu, what Jellyfin version are you running.  Ubuntu 18.04 has been EOL for a while.  IIRC, not even jellyfin 10.9 supports 18.04.  All of our clients require 10.9+.  Some are starting to require 10.10.


    18.04 was giving me issues, so I moved up to 22.04 (I think). It's all good now, thanks for the help Smiling-face

    Welp that didn't last long, I was able to access the server from other devices, but a few hours after being up, I'm getting the same issue now. Can't access JF from any device other than host, not even after a restart. All my JF settings are default, and it was working, but stopped working randomly. Any idea why this happens?

    Jellyfin info:
    Server version
    10.10.3
    Web version
    10.10.3
    Build version
    10.10.3

    installed with "curl https://repo.jellyfin.org/install-debuntu.sh | sudo bash"

    Ubuntu 20.04.6 LTS


    Aaaaand it's fixed again, turns out it was due to tailscale being on lol.

    (2025-01-08, 10:25 PM)XZXZXZ Wrote:
    (2025-01-08, 08:14 PM)XZXZXZ Wrote:
    (2025-01-08, 01:19 PM)TheDreadPirate Wrote: How did you install jellyfin?  Directly on Ubuntu or via Docker?  If you installed it directly on Ubuntu, what Jellyfin version are you running.  Ubuntu 18.04 has been EOL for a while.  IIRC, not even jellyfin 10.9 supports 18.04.  All of our clients require 10.9+.  Some are starting to require 10.10.


    18.04 was giving me issues, so I moved up to 22.04 (I think). It's all good now, thanks for the help Smiling-face

    Welp that didn't last long, I was able to access the server from other devices, but a few hours after being up, I'm getting the same issue now. Can't access JF from any device other than host, not even after a restart. All my JF settings are default, and it was working, but stopped working randomly. Any idea why this happens?

    Jellyfin info:
    Server version
    10.10.3
    Web version
    10.10.3
    Build version
    10.10.3

    installed with "curl https://repo.jellyfin.org/install-debuntu.sh | sudo bash"

    Ubuntu 20.04.6 LTS


    Aaaaand it's fixed again, turns out it was due to tailscale being on lol.
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