Jellyfin Forum
265 media wont play. - Printable Version

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+--- Thread: 265 media wont play. (/t-265-media-wont-play)



265 media wont play. - Staticvi - 2025-01-10

Jellyfin: 10.10.3  running in docker compose linux.io
OS :  ubuntu 20.04 
cpu : n5105
problem is on web browsers or phones. works fine when using Nvidia shield or desktop app.


I am trying to make it so I can watch my shows when using the webrowser but it will not seem to work. I belive I have all my settings correct also hw transcoding. 
compose file:
Code:
services:
  jellyfin:
    image: lscr.io/linuxserver/jellyfin:latest
    container_name: jellyfin
    environment:
      - PUID=1000
      - PGID=1000
      - TZ=America/New_York
      - DOCKER_MODS=linuxserver/mods:jellyfin-opencl-intel
    volumes:
      - /opt/stacks/jellyfin:/config
      - /tank/data/media/tv:/data/tv
      - /tank/data/media/movies:/data/movies
    ports:
      - 8096:8096
      - 8920:8920 #optional
      - 7359:7359/udp #optional
      - 1900:1900/udp #optional
    devices:
      - /dev/dri/renderD128:/dev/dri/renderD128
      - /dev/fb0:/dev/fb0
    restart: unless-stopped
networks: {}
when loading a video that's h265 it pops up and says " Playback Failed due to a fatal player error." 
Im not sure how yall want logs posted.. 
.txt   jellyfin logs.txt (Size: 13.02 KB / Downloads: 13)
settings
[img] https://ibb.co/QMtWzSm [/img]


RE: 265 media wont play. - TheDreadPirate - 2025-01-10

The N5105 does not support low power encoding for HEVC. Uncheck "Enable Intel Low-Power HEVC hardware encoder"


RE: 265 media wont play. - Staticvi - 2025-01-10

(2025-01-10, 09:35 PM)TheDreadPirate Wrote: The N5105 does not support low power encoding for HEVC.  Uncheck "Enable Intel Low-Power HEVC hardware encoder"
will do, but also disabling subtitles got the video to play... so I'm not sure whats going on there.


RE: 265 media wont play. - TheDreadPirate - 2025-01-10

It was probably transcoding to burn in the subtitles.