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Transcoding Causing Fatal Error - Printable Version

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Transcoding Causing Fatal Error - TheoTheBro - 2025-01-16

Hello,

I'm still quite new to Jellyfin. I'm currently using a HP EliteDesk 800 G5 SFF Intel i5 9600 3.10GHz 16GB RAM 256GB SSD Win 11 and have set up a little server.

When I try to turn on hardware acceleration whether its QSV or VAAPI I keep getting Fatal Error has Occurred. I've tried disabling each codec to narrow down if one is causing an issue but no luck.

When I use the Jellyfin Media Player desktop app it plays just fine via direct playing so at least I know it is working. Even works perfectly with 4K files.

If anyone would be able to help me or point me towards a solution it'd be greatly appreciated!

Thank you


RE: Transcoding Causing Fatal Error - TheDreadPirate - 2025-01-16

Can you share one of the ffmpeg logs from a failed transcode? Post it to pastebin and then provide the link.