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SOLVED: Provider TheMovieDb failed to retrieve search results - Printable Version

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+---- Thread: SOLVED: Provider TheMovieDb failed to retrieve search results (/t-solved-provider-themoviedb-failed-to-retrieve-search-results)



Provider TheMovieDb failed to retrieve search results - sgtnasty - 2025-02-08

First the search times out on TheMovieDb, and I select the found title in IMDB, but it never updates the metadata or image.

Running 
Name         : jellyfin-server
Version      : 10.10.5
Release      : 1.fc40
Architecture : x86_64
Size         : 56 M
Source       : jellyfin-10.10.5-1.fc40.src.rpm
Repository   : @System
From repo    : rpmfusion-free-updates
Summary      : The Free Software Media System Server backend
URL          : https://jellyfin.org
License      : GPL-2.0-only
Description  : The Jellyfin media server backend.

on Fedora 40

exception:
https://privatebin.net/?4d4298643d649678#63CPE1tWWDVoCH4qnGg7wDtT3cGBZt1FQvj348Rt1LP3


RE: Provider TheMovieDb failed to retrieve search results - TheDreadPirate - 2025-02-10

Can you repost the log to privatebin? I was busy over the weekend and your link has since expired.

Also, can you share the output of this command?

Code:
curl -vvv https://image.tmdb.org/t/p/original/uqIVJR1fmkiwpcIsIcV0vxiyY4z.jpg -o /tmp/futurama.jpg



RE: Provider TheMovieDb failed to retrieve search results - sgtnasty - 2025-02-10

output of curl command:
https://privatebin.net/?629ba03b092ddd4d#BjiA3FPUustDQ9eWHjfwaBRuNsw4B1ViVHqS4TaSWiXX

output of original exception:
https://privatebin.net/?94dc3f7564674cab#oGs42Sj6X88NuCkS5bdcBBLfrVy2oDLiNTfxSZeqwj5


RE: Provider TheMovieDb failed to retrieve search results - TheDreadPirate - 2025-02-10

I'm assuming this happens with all movies and not just this one?

Are you using a VPN? Something that TMDB might block?


RE: Provider TheMovieDb failed to retrieve search results - sgtnasty - 2025-02-11

that is correct
it used to work before, but i dont recall the version number

no VPN on the server


RE: Provider TheMovieDb failed to retrieve search results - TheDreadPirate - 2025-02-12

Is IPv6 enabled in Jellyfin? If not, try enabling it? Or go the other way and disable IPv6 in the OS for testing?


RE: Provider TheMovieDb failed to retrieve search results - sgtnasty - 2025-02-14

Disabling IPv6 worked, I am now able to get metadata and save it. Thank you for your help and persistence.


RE: Provider TheMovieDb failed to retrieve search results - sgtnasty - 2025-02-14

Disabling IPv6 worked, I am now able to get metadata and save it. Thank you for your help and persistence.