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SOLVED: Provider TheMovieDb failed to retrieve search results - Printable Version +- Jellyfin Forum (https://forum.jellyfin.org) +-- Forum: Support (https://forum.jellyfin.org/f-support) +--- Forum: Troubleshooting (https://forum.jellyfin.org/f-troubleshooting) +---- Forum: Media Scanning & Identification (https://forum.jellyfin.org/f-media-scanning-identification) +---- Thread: SOLVED: Provider TheMovieDb failed to retrieve search results (/t-solved-provider-themoviedb-failed-to-retrieve-search-results) |
Provider TheMovieDb failed to retrieve search results - sgtnasty - 2025-02-08 First the search times out on TheMovieDb, and I select the found title in IMDB, but it never updates the metadata or image. Running Name : jellyfin-server Version : 10.10.5 Release : 1.fc40 Architecture : x86_64 Size : 56 M Source : jellyfin-10.10.5-1.fc40.src.rpm Repository : @System From repo : rpmfusion-free-updates Summary : The Free Software Media System Server backend URL : https://jellyfin.org License : GPL-2.0-only Description : The Jellyfin media server backend. on Fedora 40 exception: https://privatebin.net/?4d4298643d649678#63CPE1tWWDVoCH4qnGg7wDtT3cGBZt1FQvj348Rt1LP3 RE: Provider TheMovieDb failed to retrieve search results - TheDreadPirate - 2025-02-10 Can you repost the log to privatebin? I was busy over the weekend and your link has since expired. Also, can you share the output of this command? Code: curl -vvv https://image.tmdb.org/t/p/original/uqIVJR1fmkiwpcIsIcV0vxiyY4z.jpg -o /tmp/futurama.jpg RE: Provider TheMovieDb failed to retrieve search results - sgtnasty - 2025-02-10 output of curl command: https://privatebin.net/?629ba03b092ddd4d#BjiA3FPUustDQ9eWHjfwaBRuNsw4B1ViVHqS4TaSWiXX output of original exception: https://privatebin.net/?94dc3f7564674cab#oGs42Sj6X88NuCkS5bdcBBLfrVy2oDLiNTfxSZeqwj5 RE: Provider TheMovieDb failed to retrieve search results - TheDreadPirate - 2025-02-10 I'm assuming this happens with all movies and not just this one? Are you using a VPN? Something that TMDB might block? RE: Provider TheMovieDb failed to retrieve search results - sgtnasty - 2025-02-11 that is correct it used to work before, but i dont recall the version number no VPN on the server RE: Provider TheMovieDb failed to retrieve search results - TheDreadPirate - 2025-02-12 Is IPv6 enabled in Jellyfin? If not, try enabling it? Or go the other way and disable IPv6 in the OS for testing? RE: Provider TheMovieDb failed to retrieve search results - sgtnasty - 2025-02-14 Disabling IPv6 worked, I am now able to get metadata and save it. Thank you for your help and persistence. RE: Provider TheMovieDb failed to retrieve search results - sgtnasty - 2025-02-14 Disabling IPv6 worked, I am now able to get metadata and save it. Thank you for your help and persistence. |