+- Jellyfin Forum (https://forum.jellyfin.org)
+-- Forum: Support (https://forum.jellyfin.org/f-support)
+--- Forum: Troubleshooting (https://forum.jellyfin.org/f-troubleshooting)
+--- Thread: New A380, trouble with HW acceleration (/t-new-a380-trouble-with-hw-acceleration)
New A380, trouble with HW acceleration - JustAnotherDude - 2025-02-11
I recently got a Sparkle A380 to add to my linux server. Up until now I have been running everything on a Ryzen 7600 with the integrated graphics.
I think I have all of the necessary Intel GPU packages installed. I enabled Intel QSV and checked all of the boxes under 'Enable Hardware Decoding For:' header, checked boxes for 'Enable Hardware Encoding' and allow encoding in both HEVC and AV1.
Trying to play any video fails with the following log:
Code:
Stream mapping:
Stream #0:0 -> #0:0 (hevc (hevc_qsv) -> av1 (av1_qsv))
Stream #0:1 -> #0:1 (aac (native) -> aac (libfdk_aac))
Press [q] to stop, [?] for help
[libfdk_aac @ 0x556e65015d40] Note, the VBR setting is unsupported and only works with some parameter combinations
[av1_qsv @ 0x556e64eee800] Error initializing the encoder: unknown error (-1)
[vost#0:0/av1_qsv @ 0x556e64f72780] Error while opening encoder - maybe incorrect parameters such as bit_rate, rate, width or height.
[vf#0:0 @ 0x556e64eec840] Error sending frames to consumers: Unknown error occurred
[vf#0:0 @ 0x556e64eec840] Task finished with error code: -1313558101 (Unknown error occurred)
[vf#0:0 @ 0x556e64eec840] Terminating thread with return code -1313558101 (Unknown error occurred)
[vost#0:0/av1_qsv @ 0x556e64f72780] Could not open encoder before EOF
[vost#0:0/av1_qsv @ 0x556e64f72780] Task finished with error code: -22 (Invalid argument)
[vost#0:0/av1_qsv @ 0x556e64f72780] Terminating thread with return code -22 (Invalid argument)
[out#0/hls @ 0x556e64fed840] Nothing was written into output file, because at least one of its streams received no packets.
frame= 0 fps=0.0 q=0.0 Lsize= 0KiB time=N/A bitrate=N/A speed=N/A
Conversion failed!Disabling all HW acceleration allows video playback as normal.
Does anybody have any tips for configuring Jellyfin to use the Intel A380?
RE: New A380, trouble with HW acceleration - TheDreadPirate - 2025-02-11
What distro is running on? Did you install the HuC/GuC firmware?
What is the output of this command?
Code:
sudo dmesg | grep i915If your server has been up for a while, that command may not output anything. Run this command instead to search older dmesg logs.
Code:
sudo grep i915 /var/log/dmesg.log.1
sudo zgrep i915 /var/log/dmesg.*.gz