SOLVED: New A380, trouble with HW acceleration

[JustAnotherDude]

I recently got a Sparkle A380 to add to my linux server.  Up until now I have been running everything on a Ryzen 7600 with the integrated graphics.

I think I have all of the necessary Intel GPU packages installed.  I enabled Intel QSV and checked all of the boxes under 'Enable Hardware Decoding For:' header, checked boxes for 'Enable Hardware Encoding' and allow encoding in both HEVC and AV1.

Trying to play any video fails with the following log:

Code:

Stream mapping:
  Stream #0:0 -> #0:0 (hevc (hevc_qsv) -> av1 (av1_qsv))
  Stream #0:1 -> #0:1 (aac (native) -> aac (libfdk_aac))
Press [q] to stop, [?] for help
[libfdk_aac @ 0x556e65015d40] Note, the VBR setting is unsupported and only works with some parameter combinations
[av1_qsv @ 0x556e64eee800] Error initializing the encoder: unknown error (-1)
[vost#0:0/av1_qsv @ 0x556e64f72780] Error while opening encoder - maybe incorrect parameters such as bit_rate, rate, width or height.
[vf#0:0 @ 0x556e64eec840] Error sending frames to consumers: Unknown error occurred
[vf#0:0 @ 0x556e64eec840] Task finished with error code: -1313558101 (Unknown error occurred)
[vf#0:0 @ 0x556e64eec840] Terminating thread with return code -1313558101 (Unknown error occurred)
[vost#0:0/av1_qsv @ 0x556e64f72780] Could not open encoder before EOF
[vost#0:0/av1_qsv @ 0x556e64f72780] Task finished with error code: -22 (Invalid argument)
[vost#0:0/av1_qsv @ 0x556e64f72780] Terminating thread with return code -22 (Invalid argument)
[out#0/hls @ 0x556e64fed840] Nothing was written into output file, because at least one of its streams received no packets.
frame=    0 fps=0.0 q=0.0 Lsize=      0KiB time=N/A bitrate=N/A speed=N/A   
Conversion failed!

Disabling all HW acceleration allows video playback as normal.

Does anybody have any tips for configuring Jellyfin to use the Intel A380?

[TheDreadPirate]

What distro is running on? Did you install the HuC/GuC firmware?

What is the output of this command?

Code:

sudo dmesg | grep i915

If your server has been up for a while, that command may not output anything. Run this command instead to search older dmesg logs.

Code:

sudo grep i915 /var/log/dmesg.log.1
sudo zgrep i915 /var/log/dmesg.*.gz

[JustAnotherDude]

I am using OpenMandriva, this is a fresh install done after putting the A380 in my PC, so I assume the i915 installed automatically.

Code:

[JustAnotherDude@localhost ~]$ sudo dmesg | grep i915
[    3.855290] i915 0000:03:00.0: [drm] Found DG2/G11 (device ID 56a5) display version 13.00 stepping C0
[    3.856175] i915 0000:03:00.0: [drm] VT-d active for gfx access
[    3.856201] i915 0000:03:00.0: vgaarb: deactivate vga console
[    3.870164] i915 0000:03:00.0: vgaarb: VGA decodes changed: olddecodes=io+mem,decodes=none:owns=none
[    3.874748] i915 0000:03:00.0: [drm] Finished loading DMC firmware i915/dg2_dmc_ver2_08.bin (v2.8)
[    3.922393] i915 0000:03:00.0: [drm] GT0: GuC firmware i915/dg2_guc_70.bin version 70.29.2
[    3.922396] i915 0000:03:00.0: [drm] GT0: HuC firmware i915/dg2_huc_gsc.bin version 7.10.16
[    3.931859] i915 0000:03:00.0: [drm] GT0: GUC: submission enabled
[    3.931860] i915 0000:03:00.0: [drm] GT0: GUC: SLPC enabled
[    3.932064] i915 0000:03:00.0: [drm] GT0: GUC: RC enabled
[    3.952763] i915 0000:03:00.0: [drm] Reducing the compressed framebuffer size. This may lead to less power savings than a non-reduced-size. Try to increase stolen memory size if available in BIOS.
[    3.971786] [drm] Initialized i915 1.6.0 for 0000:03:00.0 on minor 0
[    4.082359] fbcon: i915drmfb (fb0) is primary device
[    4.082395] i915 0000:03:00.0: [drm] fb0: i915drmfb frame buffer device
[    5.598562] snd_hda_intel 0000:04:00.0: bound 0000:03:00.0 (ops i915_audio_component_bind_ops [i915])
[    5.979337] i915 0000:03:00.0: [drm] GT0: HuC: authenticated for all workloads
[    5.979340] mei_pxp i915.mei-gsc.768-fbf6fcf1-96cf-4e2e-a6a6-1bab8cbe36b1: bound 0000:03:00.0 (ops i915_pxp_tee_component_ops [i915])
[JustAnotherDude@localhost ~]$

[TheDreadPirate]

How is Jellyfin installed? Docker? A generic Linux install? RPM via RPM Fusion?

[JustAnotherDude]

Installed by following the generic install instructions on the documentation page, using the newest tar.xz files.

[TheDreadPirate]

Did you also install jellyfin ffmpeg? Or are you using a generic version of ffmpeg?

[JustAnotherDude]

Jellyfin-ffmpeg 7.whatever from the downloads page.

[TheDreadPirate]

Can you share the full ffmpeg log?

[JustAnotherDude]

https://pastebin.com/fXNMYmmx

[JustAnotherDude]

Disabling the HEVC and AV1 options under the 'Encoding Format Options' allows for video playback. I still have 'Enable hardware encoding' option selected. Does this allow for hardware acceleration in H264 only? Or am I just falling back to CPU/software only?