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Ugreen NAS - The path could not be found - Printable Version

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+--- Thread: Ugreen NAS - The path could not be found (/t-ugreen-nas-the-path-could-not-be-found)



Ugreen NAS - The path could not be found - zigdaddy - 2025-02-19

Hello all,

I have a Ugreen DXP4800+.  I am running Jellyfin on Docker on the NAS.  I have followed the instructions to install through Portainer. I followed all the instructions through the following links.

https://mariushosting.com/how-to-install-portainer-on-your-ugreen-nas/

https://mariushosting.com/how-to-install-jellyfin-with-hardware-transcoding-on-your-ugreen-nas/

I used the following settings:

services:
  jellyfin:
    image: jellyfin/jellyfin:latest
    container_name: Jellyfin-HT
    user: 1000:10
    environment:
      TZ: Central/Chicago
    volumes:
      - /volume1/docker/jellyfinht/configConfused-faceconfig:rw
      - /volume1/docker/jellyfinht/cacheConfused-facecache:rw
      - /volume1/docker/jellyfinht/logsConfused-facelogs:rw
      - /volume1/movies:/media:rw
      - /volume1/musicConfused-facemusic:rw
    devices:
      - /dev/dri/renderD128Confused-facedev/dri/renderD128
      - /dev/dri/card0Confused-facedev/dri/card0
    restart: on-failure:5
    network_mode: host

This is installed on my account and I am the administrator. Every time I try and map a movie folder I get "The path could not be found. Please ensure the path is valid and try again".  I have spent hours searching here and on the reddit Ugreen and Jellyfin forums and have tried lots of solutions to no avail. I figured I would come straight to the source for help.
   
   


RE: Ugreen NAS - The path could not be found - TheDreadPirate - 2025-02-19

Are you using Docker or Portainer? Both?

Do you have any access controls set for the volumes you created?


RE: Ugreen NAS - The path could not be found - zigdaddy - 2025-02-20

Per the website I linked above i followed the instructions to install docker, then portainer, then deploy jellyfin thought a portainer stack.

As far as I can tell I have access to the volumes I created. How can I check?


RE: Ugreen NAS - The path could not be found - TheDreadPirate - 2025-02-20

I'm not familiar with how Ugreen controls permissions.