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+--- Thread: SOLVED: Jellyfin mobile crash on launch on iOS 12.5.7 (/t-solved-jellyfin-mobile-crash-on-launch-on-ios-12-5-7)
Jellyfin mobile crash on launch on iOS 12.5.7 - gelukrait - 2025-03-04
The application worked fine on my Ipad Air since Sep 2024 until last 2 days. It was crashed and closed after 0.5 second after I clicked on the icon. I tried many different ways to resolve but non of them works:
- Turn off-on the OS, still crash.
- Delete the app, turn off-on the OS, reinstall from Appstore, still crash.
- Select Settings > General > Ipad Storage > Offload app > Reinstall app, still crash.
- Select Settings > General > Ipad Storage > Delete app, turn off-on the OS, reinstall from Appstore, still crash.
I did all the tests above in both conditions server was on and off.
My iPad's auto-update is on, and I'm not sure if the Jellyfin Mobile client on iOS got update 2 days ago. The update log was gone due to the reinstalling.
I did searched and found out Emby client has the same issue, and the update from Emby arrived around same time.
Emby same issue
So, I really need the confirmation that is the problem from my end or the update if it was existed.
Thanks in advanced!
---
Edit: The bug was resolved after the update. Thank you for your excellent work!
RE: Jellyfin mobile crash on launch on iOS 12.5.7 - thornbill - 2025-03-04
If you could open an issue, that would be great: https://github.com/jellyfin/jellyfin-expo/issues
I did see one other report of a crash but they didn’t provide any details. I will try to reproduce it in the emulator tomorrow.
Emby issues are most likely irrelevant.
RE: Jellyfin mobile crash on launch on iOS 12.5.7 - gelukrait - 2025-03-04
Thank you for your response, I added the new issue on github.