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+--- Thread: SOLVED: Some Movies Won't Play on Android TV but works on other devices (web browser, phone) (/t-solved-some-movies-won-t-play-on-android-tv-but-works-on-other-devices-web-browser-phone)
Some Movies Won't Play on Android TV but works on other devices (web browser, phone) - DrZ - 2025-03-09
Hi everyone,
I'm running Jellyfin in a Docker container, and everything works fine on my phone and web browser. However, on Android TV devices (Firestick & Google TV), some movies refuse to play. When I click on the movie in the catalog, nothing happens—no loading, no error message, just nothing. No error messages appear, and the server logs show nothing when trying to play these files.
Jellyfin versions:
- Server version: 10.11.0
- Web version: 10.11.0
- Build number: 2025021314
I've already tried:
- Clearing cache & data on the Jellyfin app
- Restarting the server & devices
- Checking different playback settings
Still no luck. Has anyone encountered this before or have any ideas on what to check next?
Thanks!
RE: Some Movies Won't Play on Android TV but works on other devices (web browser, phone) - theguymadmax - 2025-03-09
Are these hybrid files HDR files, with Dolby Vision and HDR10+? Post the media info for a file that you are having issues with.
RE: Some Movies Won't Play on Android TV but works on other devices (web browser, phone) - DrZ - 2025-03-09
I don't think so. You can find attach 2 mediainfo of 2 files impacted.
RE: Some Movies Won't Play on Android TV but works on other devices (web browser, phone) - theguymadmax - 2025-03-09
(Yesterday, 04:30 PM)DrZ Wrote: Jellyfin versions:
- Server version: 10.11.0
- Web version: 10.11.0
- Build number: 2025021314
Oh I just realized you're using the the unstable build. Jellyfin is in the process of a major EFCore refactor. Here are a few posts about it:
https://jellyfin.org/posts/efcore-refactoring-incoming
https://jellyfin.org/posts/efcore-refactoring
Here are known bugs so far:
https://github.com/jellyfin/jellyfin/issues/13047
This one looks like yours:
https://github.com/jellyfin/jellyfin/issues/13570
Luckily this one has been fixed already. You need to update to the latest unstable build. There are still a ton of bugs to be worked out, so be prepared for issues as linked above.
RE: Some Movies Won't Play on Android TV but works on other devices (web browser, phone) - DrZ - 2025-03-09
Oh, I didn't figure this out, thanks !
Do you think I can downgrade it to a stable version ?
RE: Some Movies Won't Play on Android TV but works on other devices (web browser, phone) - theguymadmax - 2025-03-09
Unless you made a backup of your database before you upgraded, there is no going back.
RE: Some Movies Won't Play on Android TV but works on other devices (web browser, phone) - DrZ - 2025-03-09
Too bad !
I will keep this up to date.
Thank you very much for your help