Jellyfin Forum
SOLVED: Failed to start Jellyfin Media S…ver. - Printable Version

+- Jellyfin Forum (https://forum.jellyfin.org)
+-- Forum: Support (https://forum.jellyfin.org/f-support)
+--- Forum: Troubleshooting (https://forum.jellyfin.org/f-troubleshooting)
+--- Thread: SOLVED: Failed to start Jellyfin Media S…ver. (/t-solved-failed-to-start-jellyfin-media-s%E2%80%A6ver)

Pages: 1 2 3 4


Failed to start Jellyfin Media S…ver. - Samantha Adamovic - 2025-03-15

I am new to all this stuff so i cant search for a thread but im running Zorin OS 17.2. I was trying to install the 10.10.6+ubu2004_amd64.deb version on a thinkcentre m73. (yes i know i neew to get more ram)


RE: Failed to start Jellyfin Media S…ver. - TheDreadPirate - 2025-03-15

Run this command then share the output via privatebin.net.

Code:
sudo journalctl -u jellyfin -n 500 --no-pager



RE: Failed to start Jellyfin Media S…ver. - Samantha Adamovic - 2025-03-15

sorry for the slow reply i had to go make dinner but this is the out put.

Arguments: ["/usr/lib/jellyfin/bin/jellyfin.dll", "--webdir=/usr/share/jellyfin/web", "--ffmpeg=/usr/lib/jellyfin-ffmpeg/ffmpeg"]
Mar 11 11:02:48 admin-computer jellyfin[4792]: [11:02:48] [INF] Operating system: Zorin OS 17.2
Mar 11 11:02:48 admin-computer jellyfin[4792]: [11:02:48] [INF] Architecture: X64
Mar 11 11:02:48 admin-computer jellyfin[4792]: [11:02:48] [INF] 64-Bit Process: True
Mar 11 11:02:48 admin-computer jellyfin[4792]: [11:02:48] [INF] User Interactive: True
Mar 11 11:02:48 admin-computer jellyfin[4792]: [11:02:48] [INF] Processor count: 4
Mar 11 11:02:48 admin-computer jellyfin[4792]: [11:02:48] [INF] Program data path: /var/lib/jellyfin
Mar 11 11:02:48 admin-computer jellyfin[4792]: [11:02:48] [INF] Log directory path: /var/log/jellyfin
Mar 11 11:02:48 admin-computer jellyfin[4792]: [11:02:48] [INF] Config directory path: /etc/jellyfin
Mar 11 11:02:48 admin-computer jellyfin[4792]: [11:02:48] [INF] Cache path: /var/cache/jellyfin
Mar 11 11:02:48 admin-computer jellyfin[4792]: [11:02:48] [INF] Temp directory path: /tmp/jellyfin
Mar 11 11:02:48 admin-computer jellyfin[4792]: [11:02:48] [INF] Web resources path: /usr/share/jellyfin/web
Mar 11 11:02:48 admin-computer jellyfin[4792]: [11:02:48] [INF] Application directory: /usr/lib/jellyfin/bin/
Mar 11 11:02:48 admin-computer jellyfin[4792]: [11:02:48] [ERR] The server is expected to host the web client, but the provided content directory is either invalid or empty: /usr/share/jellyfin/web. If you do not want to host the web client with the server, you may set the '--nowebclient' command line flag, or set'hostwebclient=false' in your config settings


RE: Failed to start Jellyfin Media S…ver. - theguymadmax - 2025-03-15

It seems like you attempted to install it using the install script, but the process failed. Based on the logs, there appears to be an issue with the web package. Let's try installing it manually. Download: https://repo.jellyfin.org/files/server/ubuntu/latest-stable/amd64/jellyfin-web_10.10.6%2Bubu2204_all.deb

Once you've downloaded the file, open a terminal, navigate to the directory where the file is located, and execute the following commands:
Code:
sudo systemctl stop jellyfin
sudo dpkg -i jellyfin-web*.deb
sudo systemctl start jellyfin
 
After that, you should be able to access it in your browser using the address provided in your screenshot. If you still encounter issues, please share the updated results from the sudo journalctl command.


RE: Failed to start Jellyfin Media S…ver. - Samantha Adamovic - 2025-03-19

here's what it did


RE: Failed to start Jellyfin Media S…ver. - TheDreadPirate - 2025-03-19

I don't see anything in your post. Not sure why I didn't think of this sooner. Since Zoris OS is based on Ubuntu, you can use our auto-install script to ensure that you installed all the necessary packages.

Code:
curl https://repo.jellyfin.org/install-debuntu.sh | sudo bash



RE: Failed to start Jellyfin Media S…ver. - Samantha Adamovic - 2025-03-19

still no /usr/lib/jellyfin/bin/jellyfin-web.


RE: Failed to start Jellyfin Media S…ver. - Samantha Adamovic - 2025-03-19

could i just download it separately?


RE: Failed to start Jellyfin Media S…ver. - TheDreadPirate - 2025-03-19

The command I provided will install all the Jellyfin packages. Unless there was a conflict.

Share the output of both of these commands.

Code:
sudo apt update
sudo apt list --installed | grep jellyfin



RE: Failed to start Jellyfin Media S…ver. - Samantha Adamovic - 2025-03-19

Installing Jellyfin.
Reading package lists... Done
Building dependency tree... Done
Reading state information... Done
The following additional packages will be installed:
jellyfin-web
The following NEW packages will be installed:
jellyfin jellyfin-web
0 upgraded, 2 newly installed, 0 to remove and 1 not upgraded.
Need to get 32.9 MB of archives.
After this operation, 58.0 MB of additional disk space will be used.
Get:1 https://repo.jellyfin.org/ubuntu jammy/main amd64 jellyfin-web all 10.10.6+ubu2204 [32.9 MB]
Get:2 https://repo.jellyfin.org/ubuntu jammy/main amd64 jellyfin all 10.10.6+ubu2204 [2,296 B]
Fetched 32.9 MB in 1min 34s (350 kB/s)
Selecting previously unselected package jellyfin-web.
(Reading database ... 296721 files and directories currently installed.)
Preparing to unpack .../jellyfin-web_10.10.6+ubu2204_all.deb ...
Unpacking jellyfin-web (10.10.6+ubu2204) ...
Selecting previously unselected package jellyfin.
Preparing to unpack .../jellyfin_10.10.6+ubu2204_all.deb ...
Unpacking jellyfin (10.10.6+ubu2204) ...
Setting up jellyfin-web (10.10.6+ubu2204) ...
Setting up jellyfin (10.10.6+ubu2204) ...

> Waiting 15 seconds for Jellyfin to fully start up.

-------------------------------------------------------------------------------
○ jellyfin.service - Jellyfin Media Server
Loaded: loaded (/lib/systemd/system/jellyfin.service; enabled; vendor preset: enabled)
Drop-In: /etc/systemd/system/jellyfin.service.d
└─jellyfin.service.conf
Active: inactive (dead) since Tue 2025-03-18 23:35:18 PDT; 11h ago
Process: 736 ExecStart=/usr/bin/jellyfin $JELLYFIN_WEB_OPT $JELLYFIN_FFMPEG_OPT $JELLYFIN_SERVICE_OPT $JELLYFIN_NOWEBAPP_OPT $JELLYFIN_ADDITIONAL_OPTS (code=exited, status=0/SUCCESS)
Main PID: 736 (code=exited, status=0/SUCCESS)
CPU: 29.301s

but when i do jellyfin permissions in term it still says
Quote:dpkg: error: cannot access archive 'jellyfin-web*.deb': No such file or directory
even after reinstalling it how you said