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Admin Dashboard Inaccessible Externally - Printable Version

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Admin Dashboard Inaccessible Externally - DarkTimes - 2023-09-27

There is probably a simple solution to this, but I'm new to Jellyfin so it's catching me out at the moment.

Essentially, if I access the server on it's LAN IP, I can click through to the Administration Dashboard. However, if I access the server on it's public URL I cannot.

Any ideas?


RE: Admin Dashboard Inaccessible Externally - jimmyjammy - 2023-09-27

Are you accessing it with the same "User" account or with a different user that you created ? Sounds like you are accessing it externally with a different "User" that does not have "Admin" permissions


RE: Admin Dashboard Inaccessible Externally - skribe - 2023-09-27

(2023-09-27, 03:20 PM)DarkTimes Wrote: There is probably a simple solution to this, but I'm new to Jellyfin so it's catching me out at the moment.

Essentially, if I access the server on it's LAN IP, I can click through to the Administration Dashboard. However, if I access the server on it's public URL I cannot.

Any ideas?

To be clear: Are you saying that you can't access the server at all, or only that you can't get to the dashboard?


RE: Admin Dashboard Inaccessible Externally - DarkTimes - 2023-10-14

Update:

The issue I was facing was only the Admin dashboard was inaccessible remotely. It apparently resolved itself so not an issue with Jellyfin I'd imagine