[SOLVED] Can't access subfolders when creating a new library - Printable Version +- Jellyfin Forum (https://forum.jellyfin.org) +-- Forum: Support (https://forum.jellyfin.org/f-support) +--- Forum: Troubleshooting (https://forum.jellyfin.org/f-troubleshooting) +--- Thread: [SOLVED] Can't access subfolders when creating a new library (/t-solved-can-t-access-subfolders-when-creating-a-new-library)

[SOLVED] Can't access subfolders when creating a new library - Lock _ - 2025-04-15 Hi guys, new in Jellyfin here. I'm trying to find an alternative to my Plex setup so I just installed Jellyfin to my Synology NAS. However, when I'm trying to create a new library, say "TV Shows" I'm not able to access the subfolder where media are. All I can select is the main folder on the root of volume, called "Media": Once I select "Media" the list closes and I see the above image. Clicking again on the three dots I can only select an option in the root of the volume. "Media" has a lot of subfolders inside, and one is "TV Shows". I don't need to add everything as TV Shows are only inside the same name subfolder. Is it a bug / a permissions issue / am I doing something wrong? Thanks. RE: Can't access subfolders when creating a new library - Lock _ - 2025-04-15 EDIT: Well, it was a permissions issue. I had to allow read/write rights to sc-jellyfin and sc-ffmpeg7.