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    Jellyfin Forum Support Troubleshooting [SOLVED] Can't access subfolders when creating a new library

     
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    [SOLVED] Can't access subfolders when creating a new library

    Lock _
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    #1
    2025-04-15, 09:35 AM (This post was last modified: 2025-04-15, 09:41 AM by Lock _. Edited 1 time in total.)
    Hi guys, new in Jellyfin here. I'm trying to find an alternative to my Plex setup so I just installed Jellyfin to my Synology NAS.

    However, when I'm trying to create a new library, say "TV Shows" I'm not able to access the subfolder where media are. All I can select is the main folder on the root of volume, called "Media":

    [Image: temp-Image4-JJnv-T.avif]

    Once I select "Media" the list closes and I see the above image. Clicking again on the three dots I can only select an option in the root of the volume.

    "Media" has a lot of subfolders inside, and one is "TV Shows". I don't need to add everything as TV Shows are only inside the same name subfolder.

    Is it a bug / a permissions issue / am I doing something wrong?

    Thanks.
    Lock _
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    Posts: 12
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    #2
    2025-04-15, 09:41 AM
    EDIT: Well, it was a permissions issue. I had to allow read/write rights to sc-jellyfin and sc-ffmpeg7. Smiling-face
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