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Jellyfin - Playback Errorr - Printable Version

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+--- Thread: Jellyfin - Playback Errorr (/t-jellyfin-playback-errorr)



Jellyfin - Playback Errorr - berny - 2025-05-07

Hello, new to this forum so I hope I didnt mess up with the threads, if so feel free to correct me.
I recently had problems with my Jellyfin media server, few weeks ago it worked fine but now it keeps giving me this error: "Playback failed due to a media player error".

So, I have a NUC with a proxmox installed and Jellyfin relies on a CT with alpine linux, everything is dockerized and composed.
I could transcode but I am new into this kind of stuff and I do not need it right now, maybe it will be my future thread.

I am going to pastecopy the log files with the ffmpeg 

-log: https://pastebin.com/bF8cVvCY

-ffmpeg: https://pastebin.com/VRqQCADF

Thank you a lot if you need further information feel free to ask.


RE: Jellyfin - Playback Errorr - bitmap - 2025-05-07

Your log indicates Jellyfin can't find the file(s) in question.

Code:
System.IO.FileNotFoundException: Could not find file '/Film/Arancia Meccanica.mkv'.
File name: '/Film/Arancia Meccanica.mkv'

Are you using network or remote storage of any kind? Are you certain your drives are mounted and available inside the container?


RE: Jellyfin - Playback Errorr - theomjones - 2025-05-07

Usually it's a permissions error. If you're using rclone, make sure to check that the rclone config isn't running as root.


RE: Jellyfin - Playback Errorr - berny - 2025-05-07

(2025-05-07, 03:08 PM)bitmap Wrote: Your log indicates Jellyfin can't find the file(s) in question.

Code:
System.IO.FileNotFoundException: Could not find file '/Film/Arancia Meccanica.mkv'.
File name: '/Film/Arancia Meccanica.mkv'

Are you using network or remote storage of any kind? Are you certain your drives are mounted and available inside the container?


I did not change anything since when it was working correctly, but I could try and reupload that.
my files are stored in a smb server and it is mounted correctly with permission to write and read