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+--- Thread: can't reset password (/t-can-t-reset-password--1235)
can't reset password - khan - 2023-10-02
I tried logging into my Jellyfin account and it told me that the password is incorrect. it's my admin account. I tried forget my password and entered the pin from json file. it told me to use the same pin for login, but when i tried login with that pin it gave me this "You are not authorized to access the server at this time. Please contact your server administrator for more information"[attachment=579]
RE: can't reset password - TheDreadPirate - 2023-10-02
You may have locked the account.
Edit /etc/jellyfin/system.xml or, if Windows. C:\ProgramData\Jellyfin\Server\config\system.xml
Switch this value from true to false.
<IsStartupWizardCompleted>true</IsStartupWizardCompleted>
Restart jellyfin. You are creating a new user account. It should override your current admin account, I don't think it will affect watch progress, etc.
RE: can't reset password - sodakjohn - 2024-06-05
Hello, I am running TrueNAS Scale with JellyFin as an add on app within TrueNAS. I need to reset the password but I have never worked with Linux and have never installed it on my laptop. Could you break it down how I would find and edit the system.xml folder. I believe it is in a docker container inside TrueNAS.
Thanks,
John Burke
RE: can't reset password - pcm - 2024-06-05
The method of resetting admin-user account may not be relevant to your case since your jellyfin distribution is a fork of OG-jellyfin taylored for TrueNAS.
My advise would be to first reach out to TrueNAS's support discord ... they probably have a handy guide to do this.
https://discord.com/invite/tVsPTHWTtr
Refer to this doc for more info: https://jellyfin.org/docs/general/installation/container#truenas-scale--truecharts
RE: can't reset password - TheDreadPirate - 2024-06-05
There are two methods for resetting your password. Both require file system access. I'm not familiar with TrueNAS, is there a way to open up the directory that Jellyfin writes its files to?
RE: can't reset password - Тервел Методиев - 2024-11-24
(2024-06-05, 01:38 PM)TheDreadPirate Wrote: There are two methods for resetting your password. Both require file system access. I'm not familiar with TrueNAS, is there a way to open up the directory that Jellyfin writes its files to?
Hi im running Jellyfin on my proxmox VM and now i don't remember my password how do reset it or find it ?
RE: can't reset password - TheDreadPirate - 2024-11-24
When you reset your password it tells you the location of the file.
If you want to go the setup wizard route, /etc/jellyfin/system.xml is the file you modify to re-enable the setup wizard.
Code:
sudo systemctl stop jellyfin
nano /etc/jellyfin/system.xmlSet "IsStartupWizardComplete" to false. Save, quit.
Code:
sudo systemctl start jellyfin