Jellyfin Forum
Fire TV - Playback issues on some files - Printable Version

+- Jellyfin Forum (https://forum.jellyfin.org)
+-- Forum: Support (https://forum.jellyfin.org/f-support)
+--- Forum: Troubleshooting (https://forum.jellyfin.org/f-troubleshooting)
+--- Thread: Fire TV - Playback issues on some files (/t-fire-tv-playback-issues-on-some-files)



Fire TV - Playback issues on some files - monryse - 2025-06-05

I own a couple of fireTV 4k max and i'm trying to use them as Jellyfin clients.

All is going fine, but with some files, playback is failing.
- In some cases the image is broken, seems to be shifted to the left (i see a peace of the frame on the right of the screen)
- In other cases i see a black screen and hear only the audio.

I installed jellyfin server on windows and i do not have hardware transcoding activated (no hardware to do this).

Is there a command that i can run on the video files that give further details/info?

The problem seems to happen only with fireTV, for example, if i try to play the same video on Jellyfin on my iPhone, the playback is working perfectly with no issues.

Regards.
Bart.