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+---- Thread: Can ONLY access server externally through a web browser? (/t-can-only-access-server-externally-through-a-web-browser)
Can ONLY access server externally through a web browser? - AlternateWitness - 2025-07-01
Hi, I just did a clean install of Jellyfin because I recently re-installed my Operating System (Windows 11). Only, something very strange is happening.
From my previous server, I have re-set up Caddy, and I use No-IP for the domain of my reverse-proxy. However, I cannot connect to my server externally through any integrated app. Only through the website on a computer, or through the Jellyfin IOS app. I brought a laptop, and while I can connect to the server address through FireFox, it fails to connect when I try to use the official Jellyfin media player client.
I brought a Roku stick, and when trying to connect to my server through there, but I just get the message “Can’t connect to server. Is it on?” I tried to connect through the LG TVs app, but I get the error “Server did not return valid json data.” I'm not sure what the problem could be. I don't believe it's a connection issue, or I wouldn'tbe able to connect at all, but I have tried serveraddress:port, and trying to connect through my IP address directly (also with port number). All of my server ports are open on my router and Windows Firewall.
Here's a PasteBin of the end of my server log: https://pastebin.com/Xqzt1Kxc
RE: Can ONLY access server externally through a web browser? - bitmap - 2025-07-01
Did you enable websockets?
RE: Can ONLY access server externally through a web browser? - AlternateWitness - 2025-07-02
(2025-07-01, 02:38 AM)bitmap Wrote: Did you enable websockets?
No, how would that be relevant? I installed it, would I need to do any setup? I can't find anywhere on how it would allow me to connect to my server?