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    Jellyfin Forum Support Troubleshooting Networking & Access Can ONLY access server externally through a web browser?

     
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    Can ONLY access server externally through a web browser?

    Can ONLY access server externally through a web browser?
    AlternateWitness
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    Posts: 44
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    Joined: 2023 Jun
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    Country:United States
    #1
    Today, 01:42 AM
    Hi, I just did a clean install of Jellyfin because I recently re-installed my Operating System (Windows 11). Only, something very strange is happening.
    From my previous server, I have re-set up Caddy, and I use No-IP for the domain of my reverse-proxy. However, I cannot connect to my server externally through any integrated app. Only through the website on a computer, or through the Jellyfin IOS app. I brought a laptop, and while I can connect to the server address through FireFox, it fails to connect when I try to use the official Jellyfin media player client.

    I brought a Roku stick, and when trying to connect to my server through there, but I just get the message “Can’t connect to server. Is it on?” I tried to connect through the LG TVs app, but I get the error “Server did not return valid json data.” I'm not sure what the problem could be. I don't believe it's a connection issue, or I wouldn'tbe able to connect at all, but I have tried serveraddress:port, and trying to connect through my IP address directly (also with port number). All of my server ports are open on my router and Windows Firewall.

    Here's a PasteBin of the end of my server log: https://pastebin.com/Xqzt1Kxc
    bitmap
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    Community Moderator

    Posts: 915
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    #2
    Today, 02:38 AM
    Did you enable websockets?
    Jellyfin 10.10.7 LSIO Docker | Ubuntu 24.04 LTS | i7-13700K | Arc A380 6 GB | 64 GB RAM | 79 TB Storage

    [Image: AIL4fc84QG6uSnTDEZiCCtosg7uAA8x9j1myFaFs...qL0Q=w2400]
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