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SOLVED: Onn 4k Pro freezing/stuttering (not buffering) - Printable Version

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+--- Thread: SOLVED: Onn 4k Pro freezing/stuttering (not buffering) (/t-solved-onn-4k-pro-freezing-stuttering-not-buffering)



Onn 4k Pro freezing/stuttering (not buffering) - SilveryAbaba - 2025-08-26

Hello,
After running flawlessly for a long time Onn started freezing during playback. 

It isn't buffering because the connection is great, I set up a laptop there and it plays the same media via wifi perfectly. I figured it was an internet problem anyway and finally got around to running ethernet to it, but it made no difference.

I did a factory reset and installed just tailscale (to access the server) and jellyfin, and it's still continuing. 

I tried disabling game mode, frame match, bluetooth, etc. 

I tried an kodi as an external player but it suffers the same behavior. 
I set up kodi jellyfin add on and it also suffers.


I had to disable nvidia because the container stopped launching with it, but the issue came awhile after that. Regardless, the media is direct play.

I put the media on a thumbdrive and it played it just fine.

docker-compose:

jellyfin:

    image: jellyfin/jellyfin

    container_name: jellyfin

    networks:

      - bridge_network

      - backend_network

    user: 1000:1000

    volumes:

      - jellyconfigconfig

      - jellycachecache

      - /media/8tb/moviesConfused-faceMovies

    restart: unless-stopped

    #runtime: nvidia

    #deploy:

    #  resources:

    #    reservations:

    #      devices:

    #        - driver: nvidia

    #          count: all

    #          capabilities: [gpu]


any ideas?


RE: Onn 4k Pro freezing/stuttering (not buffering) - SykesSharkTale - 2025-09-01

Hi, I'm having the same issue with the Onn 4k Pro. When the video starts playing it instantly starts stuttering and looks like a lower framerate.
For me it's occuring on HEVC encoded videos using direct play. Anything h264 seems ok, regardless of resolution.
Network connectivity is also not the problem. I can use VLC to play HEVC videos just fine with no transcoding.
Tried multiple cables, changing resolution and color profiles and I couldn't find a solution.


RE: Onn 4k Pro freezing/stuttering (not buffering) - SykesSharkTale - 2025-09-01

Just found this thread on the Jellyfin Android TV GitHub: https://github.com/jellyfin/jellyfin-androidtv/issues/3233
It's possibly an issue that goes deeper than the Jellyfin app


RE: Onn 4k Pro freezing/stuttering (not buffering) - SilveryAbaba - 2025-10-12

(2025-09-01, 03:27 AM)SykesSharkTale Wrote: Hi, I'm having the same issue with the Onn 4k Pro. When the video starts playing it instantly starts stuttering and looks like a lower framerate.
For me it's occuring on HEVC encoded videos using direct play. Anything h264 seems ok, regardless of resolution.
Network connectivity is also not the problem. I can use VLC to play HEVC videos just fine with no transcoding.
Tried multiple cables, changing resolution and color profiles and I couldn't find a solution.

Okay I finally figured out what it was for me. It was actually some stupid LG TV setting (why can't they just be monitors anymore, ugh!). I followed this video: https://www.youtube.com/watch?v=p7BBkRI29X4 

I think it was the Display -> Clarity -> TruMotion De-Judder and De-Blur both set to 2 at 18:22 that fixed it?