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+--- Thread: cant log in or re-install (/t-cant-log-in-or-re-install)
cant log in or re-install - chromebacher - 2025-09-23
Hello
I changed internet provider, and for some reason I also can not log in.
I reinstalled,
I deleted cache
but it did not help
I tried find this: C:\ApplicationData\local \Jellyfin\Server\config\system.xml
I changed IsStartupWizardCompleted>True</IsStartupWizardCompleted - to False
But it didn't change anything
If I press Quick connect, I get a code, but where to enter it? as passwords? then it doesn't work..
If I try "forgot Password" I get this:
Forgot Password? - Please try again within your home network to initiate the password reset process.
but.. I am on my home network.. and locally on my pc.. I don't understand this message?
I tried to set up a new profile; but Jellyfin just stay with a round circle spinnig around forever.. (waited something like 30 min nothing happend at all)
Then:
I tried to deinstall, restart and download again, and install.
But I end up in same place: error: wrong password.. - and no possibilities top create a new profile.
The "bad" thing, or weird thing is, I have the password, stored on my PC by google, and I also have stored a copy in another place..
and the even more weird thing, the new install knows my user name... -so something is not deleted somewhere ..
What can I try now?.. I am totally out of ideas..
It has worked 100% until I got new internet provider, and new router ( same wifi name same login.. my entire house, Home assistant, Philips Hue, Ikea, Shelly devices, inverter, aircon and so on are running but jellyfin is driving me crazy
what to try?