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Intel iGPU cannot encode in HEVC - Printable Version

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+--- Thread: Intel iGPU cannot encode in HEVC (/t-intel-igpu-cannot-encode-in-hevc)



Intel iGPU cannot encode in HEVC - Gasico - 2023-11-27

Jellyfin Version: 10.8.12
Install method : normal .exe installation
Hi guys, i am very new to Jellyfin, i just got my new small server having an Intel Celeron G5905 with UHD 610 which should be able to handle HEVC 10-bit without any problems, however i am having problems with HEVC encoding, i am using Windows 10, most of my files are 4k HEVC 10-bit HDR mp4/mkv.
I have Intel QuickSync selected in the Hardware Acceleration tab, here's my settings
Direct play works just fine but when i force the transcode selecting a lower resolution/bitrate it only encodes in H264, i can see that the iGPU is working but i don't understand why it only encode to h264
here's the transcode log
What could the problem be?


RE: Intel iGPU cannot encode in HEVC - tmsrxzar - 2023-11-27

client compatibility? client might not be requesting hevc or is not capable of it, what is the client?


RE: Intel iGPU cannot encode in HEVC - Gasico - 2023-11-27

I tried with 3 clients, my desktop using chrome as browser, my android smartphone using the jellyfin app and my LG C1 using WebOS using jellyfin app, all 3 are capable of HEVC direct play.


RE: Intel iGPU cannot encode in HEVC - tmsrxzar - 2023-11-27

chrome browser is not capable, already reported and confirmed
lg webos is a web wrapper
android can be subjective based on what it is

none of those have concrete affirmative hevc support, try installing jellyfin media player for windows or use kodi which both should support what you are wanting https://jellyfin.org/downloads/clients

https://jellyfin.org/docs/general/clients/codec-support


RE: Intel iGPU cannot encode in HEVC - Gasico - 2023-11-27

I am now using the Desktop client but it still encodes to h264 giving "Reason for transcoding The video's bitrate exceeds the limit" but i haven't set any bitrate limit, not globally, not per user settings


RE: Intel iGPU cannot encode in HEVC - nyanmisaka - 2023-11-27

In JF 10.8 it cannot play HEVC due to HLS.js limitations. The latest HLS.js gained HEVC/AV1 support and you can try it in JF 10.9.


RE: Intel iGPU cannot encode in HEVC - Gasico - 2023-11-27

isn't the 10.8.12 the latest version? i can't find anything about the 10.9