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Cant start the Jf Windows Server - Printable Version

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+--- Thread: Cant start the Jf Windows Server (/t-cant-start-the-jf-windows-server)



Cant start the Jf Windows Server - Jellyfish~~~ - 2023-11-27

Hi guys!

I installed latest Jellyfin 10.8.12 using Win installer, and used Android app on couple of devices to access my videos and images locally, at home.
It worked flawlessly.
But today, I uninstalled the Bitdefender and afterward Jellyfin can't stay open in system tray.
It appears for a second, and disappears immediately.

The Jellyfin is allowed in Win Defender Firewall, once i uninstalled the antivirus.
I wanted to see if any solution is possible, before reinstalling the app itself,
just to try to avoid syncing with my media folder, which took 3-4hrs due to huge amount of data.

I am complete noob, so my apologies if this explanation sounds dumb.

Appreciate any help!


RE: Cant start the Jf Windows Server - tmsrxzar - 2023-11-27

do you have a log of any sort, jellyfin log, windows application log?
it will be hard to tell you with any certainty why something simply "does not start" when there is no information to work with


RE: Cant start the Jf Windows Server - Jellyfish~~~ - 2023-11-27

Not sure if I got it correctly, but here it is:

1.

Application: Jellyfin.Windows.Tray.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.ComponentModel.Win32Exception
at System.Diagnostics.Process.StartWithShellExecuteEx(System.Diagnostics.ProcessStartInfo)
at Jellyfin.Windows.Tray.TrayApplicationContext..ctor()
at Jellyfin.Windows.Tray.Program.Main()

2.

Faulting application name: Jellyfin.Windows.Tray.exe, version: 1.2.0.0, time stamp: 0xa96904c6
Faulting module name: KERNELBASE.dll, version: 10.0.19041.3636, time stamp: 0x326edcef
Exception code: 0xe0434352
Fault offset: 0x000000000002cf19
Faulting process id: 0x2714
Faulting application start time: 0x01da216b0d105abc
Faulting application path: C:\Program Files\Jellyfin\Server\Jellyfin.Windows.Tray.exe
Faulting module path: C:\Windows\System32\KERNELBASE.dll
Report Id: be26985d-7d35-48ae-a1b6-c5be0c151b94
Faulting package full name:
Faulting package-relative application ID:


RE: Cant start the Jf Windows Server - tmsrxzar - 2023-11-27

that is "similar" to this report https://forum.jellyfin.org/t-patch-tuesday-net-kb5032007 where the fix is reported to be update to 10.8.12


RE: Cant start the Jf Windows Server - Jellyfish~~~ - 2023-11-27

thanks for reply.
i forgot to mention that my installed JF version is 10.08.12


RE: Cant start the Jf Windows Server - tmsrxzar - 2023-11-27

that error code shows up on 2 other issue reports on github but they are not helpful as 1 is windows server 2019 and the other is windows server 2022

i feel that it would be of the most benefit to file an official issue as this keeps coming up but never gets fixed because the user reinstalls instead of fixing it

https://github.com/jellyfin/jellyfin/issues


RE: Cant start the Jf Windows Server - TheDreadPirate - 2023-11-28

Can you go to C:\ProgramData\Jellyfin\Server\log and share the latest jellyfin log with us?