• Login
  • Register
  • Login Register
    Login
    Username/Email:
    Password:
    Or login with a social network below
  • Forum
  • Website
  • GitHub
  • Status
  • Translation
  • Features
  • Team
  • Rules
  • Help
  • Feeds
User Links
  • Login
  • Register
  • Login Register
    Login
    Username/Email:
    Password:
    Or login with a social network below

    Useful Links Forum Website GitHub Status Translation Features Team Rules Help Feeds
    Jellyfin Forum Support Troubleshooting Cant start the Jf Windows Server

     
    • 0 Vote(s) - 0 Average

    Cant start the Jf Windows Server

    After antivirus uninstalation, Jellyfin cant stay open in s.tray
    Jellyfish~~~
    Offline

    Junior Member

    Posts: 3
    Threads: 1
    Joined: 2023 Nov
    Reputation: 0
    Country:Austria
    #1
    2023-11-27, 07:06 PM (This post was last modified: 2023-11-27, 08:20 PM by Jellyfish~~~. Edited 1 time in total.)
    Hi guys!

    I installed latest Jellyfin 10.8.12 using Win installer, and used Android app on couple of devices to access my videos and images locally, at home.
    It worked flawlessly.
    But today, I uninstalled the Bitdefender and afterward Jellyfin can't stay open in system tray.
    It appears for a second, and disappears immediately.

    The Jellyfin is allowed in Win Defender Firewall, once i uninstalled the antivirus.
    I wanted to see if any solution is possible, before reinstalling the app itself,
    just to try to avoid syncing with my media folder, which took 3-4hrs due to huge amount of data.

    I am complete noob, so my apologies if this explanation sounds dumb.

    Appreciate any help!
    tmsrxzar
    Offline

    Senior Member

    Posts: 755
    Threads: 6
    Joined: 2023 Nov
    Reputation: 20
    #2
    2023-11-27, 07:36 PM
    do you have a log of any sort, jellyfin log, windows application log?
    it will be hard to tell you with any certainty why something simply "does not start" when there is no information to work with
    Jellyfish~~~
    Offline

    Junior Member

    Posts: 3
    Threads: 1
    Joined: 2023 Nov
    Reputation: 0
    Country:Austria
    #3
    2023-11-27, 08:00 PM
    Not sure if I got it correctly, but here it is:

    1.

    Application: Jellyfin.Windows.Tray.exe
    Framework Version: v4.0.30319
    Description: The process was terminated due to an unhandled exception.
    Exception Info: System.ComponentModel.Win32Exception
    at System.Diagnostics.Process.StartWithShellExecuteEx(System.Diagnostics.ProcessStartInfo)
    at Jellyfin.Windows.Tray.TrayApplicationContext..ctor()
    at Jellyfin.Windows.Tray.Program.Main()

    2.

    Faulting application name: Jellyfin.Windows.Tray.exe, version: 1.2.0.0, time stamp: 0xa96904c6
    Faulting module name: KERNELBASE.dll, version: 10.0.19041.3636, time stamp: 0x326edcef
    Exception code: 0xe0434352
    Fault offset: 0x000000000002cf19
    Faulting process id: 0x2714
    Faulting application start time: 0x01da216b0d105abc
    Faulting application path: C:\Program Files\Jellyfin\Server\Jellyfin.Windows.Tray.exe
    Faulting module path: C:\Windows\System32\KERNELBASE.dll
    Report Id: be26985d-7d35-48ae-a1b6-c5be0c151b94
    Faulting package full name:
    Faulting package-relative application ID:
    tmsrxzar
    Offline

    Senior Member

    Posts: 755
    Threads: 6
    Joined: 2023 Nov
    Reputation: 20
    #4
    2023-11-27, 08:09 PM
    that is "similar" to this report https://forum.jellyfin.org/t-patch-tuesd...-kb5032007 where the fix is reported to be update to 10.8.12
    Jellyfish~~~
    Offline

    Junior Member

    Posts: 3
    Threads: 1
    Joined: 2023 Nov
    Reputation: 0
    Country:Austria
    #5
    2023-11-27, 08:19 PM
    thanks for reply.
    i forgot to mention that my installed JF version is 10.08.12
    tmsrxzar
    Offline

    Senior Member

    Posts: 755
    Threads: 6
    Joined: 2023 Nov
    Reputation: 20
    #6
    2023-11-27, 10:20 PM
    that error code shows up on 2 other issue reports on github but they are not helpful as 1 is windows server 2019 and the other is windows server 2022

    i feel that it would be of the most benefit to file an official issue as this keeps coming up but never gets fixed because the user reinstalls instead of fixing it

    https://github.com/jellyfin/jellyfin/issues
    TheDreadPirate
    Offline

    Community Moderator

    Posts: 15,374
    Threads: 10
    Joined: 2023 Jun
    Reputation: 460
    Country:United States
    #7
    2023-11-28, 03:19 PM
    Can you go to C:\ProgramData\Jellyfin\Server\log and share the latest jellyfin log with us?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    « Next Oldest | Next Newest »

    Users browsing this thread: 1 Guest(s)


    • View a Printable Version
    • Subscribe to this thread
    Forum Jump:

    Home · Team · Help · Contact
    © Designed by D&D - Powered by MyBB
    L


    Jellyfin

    The Free Software Media System

    Linear Mode
    Threaded Mode