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+--- Thread: App not responding(Samsung TV)) (/t-app-not-responding-samsung-tv)
App not responding(Samsung TV)) - Iceone - 2023-12-21
Hello as title suggest
This video does not play on the samsung tv but it does play on windows and ios apps. I do now know what might be causing the issue. Please do ask questions if you need more info. Thank you
Video
Title: 1080p HEVC SDR
Codec: HEVC
Profile: Main
Level: 150
Resolution: 1404x1080
Aspect ratio: 4:3
Interlaced: No
Framerate: 29.97003
Bitrate: 1256 kbps
Bit depth: 8 bit
Video range: SDR
Video range type: SDR
Pixel format: yuv420p
Ref frames: 1
------------------------------------------------------------------
But this one does
Video
Title: 1080p HEVC SDR
Codec: HEVC
Profile: Main
Level: 150
Resolution: 1920x1080
Aspect ratio: 16:9
Interlaced: No
Framerate: 23.976025
Bitrate: 1237 kbps
Bit depth: 8 bit
Video range: SDR
Video range type: SDR
Pixel format: yuv420p
Ref frames: 1
Any idea what might be causing the issue? Is it the resolution??
RE: App not responding(Samsung TV)) - TheDreadPirate - 2023-12-21
Can you share your jellyfin and ffmpeg logs with us?
RE: App not responding(Samsung TV)) - Iceone - 2023-12-22
(2023-12-21, 06:04 PM)TheDreadPirate Wrote: Can you share your jellyfin and ffmpeg logs with us?
I hope this is it.
The jellyfin log says its 21Mb is that normal?
RE: App not responding(Samsung TV)) - Iceone - 2023-12-22
(2023-12-21, 06:04 PM)TheDreadPirate Wrote: Can you share your jellyfin and ffmpeg logs with us?
Sorry but I think this is the part which corresponds to said video
RE: App not responding(Samsung TV)) - TheDreadPirate - 2023-12-22
The server side logs look fine. 21MB is abnormally large. And a "busy" day for me results in a log about 380KB in size.
In the Jellyfin CLIENT there is a setting to send error logs to the server. Enable that and see if it generates a log. It lands in the same directory as the server log.
RE: App not responding(Samsung TV)) - Iceone - 2023-12-23
(2023-12-22, 04:32 AM)TheDreadPirate Wrote: The server side logs look fine. 21MB is abnormally large. And a "busy" day for me results in a log about 380KB in size.
In the Jellyfin CLIENT there is a setting to send error logs to the server. Enable that and see if it generates a log. It lands in the same directory as the server log.
Can't seem to find that option in the client
RE: App not responding(Samsung TV)) - TheDreadPirate - 2023-12-24
What client are you using in your TV?
RE: App not responding(Samsung TV)) - Iceone - 2023-12-24
(2023-12-24, 01:30 AM)TheDreadPirate Wrote: What client are you using in your TV?
https://github.com/jellyfin/jellyfin-tizen
This one.