Jellyfin Forum
Login issue - Printable Version

+- Jellyfin Forum (https://forum.jellyfin.org)
+-- Forum: Support (https://forum.jellyfin.org/f-support)
+--- Forum: Troubleshooting (https://forum.jellyfin.org/f-troubleshooting)
+--- Thread: Login issue (/t-login-issue)

Pages: 1 2 3 4


Login issue - pipozor - 2023-12-24

Hello,

Since I updated Jellyfin to the last version I now get a Login form.
I never seen it before. I do not remember to have set any username/password. I think I did not do that.
Before update, I was just connecting to server and that was directly working without any username/password.

* Connect option not working
* Quick connect, i do not understand how it work (where to type the code)
* Recovering password, not working too as I do not have any username.

Please see attached pictures.

I do not want to lose my database and all hard works I setup in collections etc... 
Any help will be appreciated thank you.


RE: Login issue - Serge K - 2023-12-24

you never delete your database if you will do it youself)))

Second picture - delete this server and reload page in web browser


RE: Login issue - pipozor - 2023-12-24

Thank you for your fast reply.
Are you sure that deleting my server, will not delete the database of it?


RE: Login issue - Serge K - 2023-12-24

do not worry - it will be deleted info regarding your old server Jellyfin
by the way if you try to connect to it you will get info that connection not possible - right?


RE: Login issue - pipozor - 2023-12-24

I deleted server.
I added new entry (same server in fact: localhost:8096).
But after the login page is displayed anyway.
I am sure when I installed previous version I did not set any username/password!
Slightly-frowning-face Slightly-frowning-face


RE: Login issue - Serge K - 2023-12-24

which page is displayed anyway?

what OS you have?


RE: Login issue - pipozor - 2023-12-24

Windows 10 Pro.
Using Chrome.
Screenshots below:


RE: Login issue - Serge K - 2023-12-24

after you make login/password - which message you have?


RE: Login issue - pipozor - 2023-12-24

Here is my step by step actions. See screenshots order B-1, B-2 then B-3 (sorry the forum do not upload screen in the correct order).

Correct sequence is picture #2, #1, #3.


RE: Login issue - Serge K - 2023-12-24

check private message on this forum