Jellyfin Forum
Scan stuck with same media - Printable Version

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+---- Thread: Scan stuck with same media (/t-scan-stuck-with-same-media)



Scan stuck with same media - sirlordcomic - 2023-12-31

Hi everyone,

I started using Jellyfin about 6 months ago on my Synology NAS, and suddenly facing a strange issue where the same media will not import.

I started having issues with MKV files so I installed new version using Docker, but I have also tried the Synology app version.

I have a mix of film, tv, and home videos. I've tried to narrow down the issue to the film folder, it gets stuck at 74%

How can I enable a debug log to share?

This is what I have after clicking Scan:

[2023-12-31 14:02:33.644 +00:00] [INF] [49] Emby.Server.Implementations.ScheduledTasks.TaskManager: Executing "Scan Media Library"
[2023-12-31 14:02:33.654 +00:00] [INF] [49] Emby.Server.Implementations.Library.LibraryManager: Validating media library
[2023-12-31 14:03:06.742 +00:00] [INF] [22] Jellyfin.Api.Auth.CustomAuthenticationHandler: "CustomAuthentication" was not authenticated. Failure message: "Invalid token."
[2023-12-31 14:03:06.742 +00:00] [INF] [22] Jellyfin.Api.Auth.CustomAuthenticationHandler: "CustomAuthentication" was not authenticated. Failure message: "Invalid token."
[2023-12-31 14:03:06.742 +00:00] [INF] [22] Jellyfin.Api.Auth.CustomAuthenticationHandler: AuthenticationScheme: "CustomAuthentication" was challenged.
[2023-12-31 14:03:06.751 +00:00] [INF] [49] Jellyfin.Api.Auth.CustomAuthenticationHandler: "CustomAuthentication" was not authenticated. Failure message: "Invalid token."
[2023-12-31 14:03:06.751 +00:00] [INF] [49] Jellyfin.Api.Auth.CustomAuthenticationHandler: "CustomAuthentication" was not authenticated. Failure message: "Invalid token."
[2023-12-31 14:03:06.751 +00:00] [INF] [49] Jellyfin.Api.Auth.CustomAuthenticationHandler: AuthenticationScheme: "CustomAuthentication" was challenged.
[2023-12-31 14:04:06.657 +00:00] [INF] [49] Jellyfin.Api.Auth.CustomAuthenticationHandler: "CustomAuthentication" was not authenticated. Failure message: "Invalid token."
[2023-12-31 14:04:06.658 +00:00] [INF] [49] Jellyfin.Api.Auth.CustomAuthenticationHandler: "CustomAuthentication" was not authenticated. Failure message: "Invalid token."
[2023-12-31 14:04:06.658 +00:00] [INF] [49] Jellyfin.Api.Auth.CustomAuthenticationHandler: AuthenticationScheme: "CustomAuthentication" was challenged.
[2023-12-31 14:04:06.666 +00:00] [INF] [51] Jellyfin.Api.Auth.CustomAuthenticationHandler: "CustomAuthentication" was not authenticated. Failure message: "Invalid token."
[2023-12-31 14:04:06.666 +00:00] [INF] [51] Jellyfin.Api.Auth.CustomAuthenticationHandler: "CustomAuthentication" was not authenticated. Failure message: "Invalid token."
[2023-12-31 14:04:06.667 +00:00] [INF] [51] Jellyfin.Api.Auth.CustomAuthenticationHandler: AuthenticationScheme: "CustomAuthentication" was challenged.

thanks

*maybe related to this?

https://forum.jellyfin.org/t-solved-migrated-to-docker-can-t-scan-libraries


RE: Scan stuck with same media - Venson - 2023-12-31

You said suddenly it does not "import" anymore?
Did you recently upgrade to 10.8.13?