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Transcoding/Playback Isssue - Printable Version

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Transcoding/Playback Isssue - Whitty - 2024-01-28

Jellyfin version 10.8.13
Operating system Linux (UnRaid)
installed via Docker

I've been trying to get hardware encoding up and running and I think that may be my issue now. Last night I could play all of the files I cannot play today. I have tried to play both with no hardware acceleration and with NVIDIA NVENC. I have tried to reverse any settings I have altered to start using hardware acceleration, but I still cannot get things working properly. Some of my files will continue to play correctly, but the vast majority do not. I have log files form both attempting with GPU encoding and without for files that do not work and one that does. I was not sure the correct or best way to upload those files, but I do have them on ready standby.

I hope this is able to present an accurate coherent description, I have tried most of the afternoon to try and find help with my issue and was not able to find anything so here I am posting.


RE: Transcoding/Playback Isssue - TheDreadPirate - 2024-01-28

Can you share your jellyfin and ffmpeg logs with us?


RE: Transcoding/Playback Isssue - Whitty - 2024-01-28

files leading with gpu when I tried via hardware acceleration and cpu without. If there is a better way for me to upload the log files or if you would like any other let me know


RE: Transcoding/Playback Isssue - TheDreadPirate - 2024-01-28

Code:
file:/data/tvshows/Shows/TURN Washingtons Spies (2014)/Season 03/TURN Washington's Spies S03E04 Hearts and Minds.mkv: No such file or directory

The files aren't present for some reason.


RE: Transcoding/Playback Isssue - Whitty - 2024-01-28

Alright, I remapped and recreated libraries, but now I can not see one of the folders. In the docker I have the paths assigned correctly, but only my movies folder is visible. The movies folder now plays fine so it was definitely some kind of mapping issue. Any ideas why the second folder may not be showing for tv shows?


RE: Transcoding/Playback Isssue - Whitty - 2024-01-28

I reverted to the old faithful uninstall, reinstall, remap everything. It seems that everything is now working as it is supposed to. Not sure what the issue was, but I won't question it being fixed. Thank you for taking the time to help!