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Jellyfin not recognizing any photos - Printable Version

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Jellyfin not recognizing any photos - tegmire - 2024-02-29

Hi!

I've been using jellyfin for a bit and love it, but can't get it to recognize images in a photo library.

It recognizes all of the subfolders in the photo library folder, but no actual images regardless of file type or location. I know file perms are correct, 755 (recursive), and no other media I've uploaded has had any issues.

I've tried digging for a solution all the threads I've found are either unrelated or had no solution listed.


RE: Jellyfin not recognizing any photos - TheDreadPirate - 2024-02-29

Can you share your jellyfin log with us via sourcebin?


RE: Jellyfin not recognizing any photos - tegmire - 2024-02-29

(2024-02-29, 07:03 PM)TheDreadPirate Wrote: Can you share your jellyfin log with us via sourcebin?

Yes- here it is.


RE: Jellyfin not recognizing any photos - TheDreadPirate - 2024-02-29

What user is the Jellyfin container running as? Your user? Which folder? /home/cartoonistcoop/media/Photos or /home/cartoonistcoop/media/Library/Reference Photos? What is the output of

Code:
ls -ld /home/cartoonistcoop/media /home/cartoonistcoop/media/Photos /home/cartoonistcoop/media/Library /home/cartoonistcoop/media/Library/Reference\ Photos



RE: Jellyfin not recognizing any photos - tegmire - 2024-02-29

(2024-02-29, 08:27 PM)TheDreadPirate Wrote: What user is the Jellyfin container running as?  Your user?  Which folder?  /home/cartoonistcoop/media/Photos or /home/cartoonistcoop/media/Library/Reference Photos?  What is the output of

Code:
ls -ld /home/cartoonistcoop/media /home/cartoonistcoop/media/Photos /home/cartoonistcoop/media/Library /home/cartoonistcoop/media/Library/Reference\ Photos

It's my user, I believe- and I had accidentally created a photo folder duplicate but removed it. It should just be [...]media/Library/Reference Photos.


RE: Jellyfin not recognizing any photos - TheDreadPirate - 2024-02-29

Can you run that command in the code block? I want to check permissions on each step in that directory path.


RE: Jellyfin not recognizing any photos - tegmire - 2024-02-29

(2024-02-29, 09:57 PM)TheDreadPirate Wrote: Can you run that command in the code block?  I want to check permissions on each step in that directory path.

I'm running this through a third party service, ultra.cc- would this be something I have to reach out to them about?


RE: Jellyfin not recognizing any photos - TheDreadPirate - 2024-03-01

Do you not have access to the server's command line?


RE: Jellyfin not recognizing any photos - tegmire - 2024-03-01

No, I don't. https://docs.ultra.cc/books/jellyfin/page/jellyfin


RE: Jellyfin not recognizing any photos - TheDreadPirate - 2024-03-01

Are the images some sort of RAW format from a DSLR or mirror-less camera?