Jellyfin struggling to play high quality files, crashing after a few minutes. - Printable Version +- Jellyfin Forum (https://forum.jellyfin.org) +-- Forum: Support (https://forum.jellyfin.org/f-support) +--- Forum: Troubleshooting (https://forum.jellyfin.org/f-troubleshooting) +--- Thread: Jellyfin struggling to play high quality files, crashing after a few minutes. (/t-jellyfin-struggling-to-play-high-quality-files-crashing-after-a-few-minutes)

Jellyfin struggling to play high quality files, crashing after a few minutes. - Sammeeeeeee - 2024-03-24 Hi I have jellyfin installed in a VM with 24 cores and 32GiB RAM (VM also used for Docker). Whenever I attempt to play higher quality files, jellyfin crashes after a few minutes. I haven't seen it struggle with lower quality media.  Here are some logs: FFmpeg.Transcode-2024-03-24_16-11-43_d48825174d455ae3ff859d8b28582853_ce3f3ebf.log upload_org.jellyfin.androidtv_0.16.7_20240324161053_d2befd034e424a3490e7ea55af1fe1f2.log Fmpeg.Transcode-2024-03-24_16-11-38_d48825174d455ae3ff859d8b28582853_dafa4555.log FFmpeg.DirectStream-2024-03-24_16-08-12_d48825174d455ae3ff859d8b28582853_dac7115f.log I cannot for the life of me figure out whats wrong. I've tried disabling plugins, different clients, hard resets etc, but it still crashes. Can someone enlighten me??  Thanks, Sam. RE: Jellyfin struggling to play high quality files, crashing after a few minutes. - Fate - 2024-03-24 Hm does it only crash on androidtv client? Because the direct stream and transcode logs seem fine. Or does really the jellyfin server crash? RE: Jellyfin struggling to play high quality files, crashing after a few minutes. - Sammeeeeeee - 2024-03-24 The jellyfin server service crashes, not the actual server itself. I can access the webui, but all I see is the background and spinning circle untill I restart the service. It also happens on other clients too. I've tried the jellyfin app and webui too, playing these files also caused crashes RE: Jellyfin struggling to play high quality files, crashing after a few minutes. - TheDreadPirate - 2024-03-24 I don't see anything wrong in your logs. Usually if you run out of disk space it would say so in the log. How much space does your OS disk have? Transcodes are written to /var/lib/jellyfin/transcodes. RE: Jellyfin struggling to play high quality files, crashing after a few minutes. - Sammeeeeeee - 2024-03-25 128Gb virtual hardsisk, approx 30 which is used. RE: Jellyfin struggling to play high quality files, crashing after a few minutes. - Fate - 2024-03-25 Can you let it crash a few times and then show the last ~300 lines from journalctl?