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+-- Forum: Support (https://forum.jellyfin.org/f-support)
+--- Forum: Troubleshooting (https://forum.jellyfin.org/f-troubleshooting)
+--- Thread: Subtitle (/t-subtitle)
Subtitle - gilberto.beda - 2024-03-30
I like Jeellyfin. I switch off Plex due some issue with my corporate laptop polices. I've a Jellyfin Windows server installed and the client is the Android TV on a Nvidia Shield.
I've some issue about the embedded subtitle into most of mkv that I've. I got loading subtitle error failed and no issue if I extract and Srt as external file.
RE: Subtitle - TheDreadPirate - 2024-03-30
Can you share your logs with us? What are your system specs? Did you enable on-the-fly subtitle extraction?
Also, have you tried using the "Subtitle Extract" plugin? It will pre-extract your subtitles instead of on-the-fly.
RE: Subtitle - gilberto.beda - 2024-03-31
(2024-03-30, 05:16 PM)TheDreadPirate Wrote: Also, have you tried using the "Subtitle Extract" plugin? It will pre-extract your subtitles instead of on-the-fly.
No, I'll try but I've no problems to extract the subtitle before playing the video with some other utilitysuch as gMKVExtractGUI
I attached the log
Thanks
RE: Subtitle - TheDreadPirate - 2024-03-31
I see that you are on 10.8.12. Can you upgraded to .13? I recall that there was a fix for a subtitle related bug.