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+--- Thread: SOLVED: 10.9.3 / Playback Error (/t-solved-10-9-3-playback-error)
10.9.3 / Playback Error - dha - 2024-05-18
Hey, on Ubuntu, with an Ubuntu install, just upgraded to 10.9.3 (from 10.8.10), but I cannot play videos anymore (music works fine).
I got a "Playback failed due to a fatal player error" message.
The logs look like this:
Quote:[2024-05-18 07:15:04.305 +00:00] [INF] PlaybackTracker : Adding Start Event : 05/18/2024 07:15:04Any ideas of what the problem may be?
[2024-05-18 07:15:04.305 +00:00] [INF] Creating StartPlaybackTimer Task
[2024-05-18 07:15:04.305 +00:00] [INF] StartPlaybackTimer : Entered
[2024-05-18 07:15:04.335 +00:00] [INF] User policy for "admin". EnablePlaybackRemuxing: True EnableVideoPlaybackTranscoding: True EnableAudioPlaybackTranscoding: True
[2024-05-18 07:15:04.879 +00:00] [INF] Current HLS implementation doesn't support non-keyframe breaks but one is requested, ignoring that request
[2024-05-18 07:15:04.880 +00:00] [ERR] Error processing request. URL "GET" "/videos/bae4ca39-c3e6-67ea-340a-cf68da1342e0/hls1/main/-1.mp4".
System.ArgumentNullException: Value cannot be null. (Parameter '_mediaEncoder.EncoderPath')
at System.ArgumentNullException.Throw(String paramName)
at System.ArgumentNullException.ThrowIfNull(Object argument, String paramName)
at System.ArgumentException.ThrowNullOrEmptyException(String argument, String paramName)
at System.ArgumentException.ThrowIfNullOrEmpty(String argument, String paramName
Thanks
RE: 10.9.3 / Playback Error - gnattu - 2024-05-18
Very likely that jellyfin-ffmpeg is lost on your system. Can you try install jellyfin-ffmpeg6 then restart jellyfin?
RE: 10.9.3 / Playback Error - dha - 2024-05-18
Works perfectly now, thanks.
RE: 10.9.3 / Playback Error - endoscopic - 2024-05-21
I am having this same problem on Windows 10 with Jellyfin version 10.9.2. Where would I install jellyfin-ffmpeg to in order to fix this?
Edit: I figured out the issue. The Jellyfin server folder just needs to be added to your system path.